What do I do if a car hits my parked vehicle but doesn't give his insurance details?

Recently, it would appear that several local residents in our otherwise pleasant housing estate have had their cars bumped in a local car park outside a row of popular shops. In each case, the offending...

What do I do if an insurer refuses to pay market value for my Cat D car?

My car was reversed into in November last year, it was assessed as Cat D and the other driver admitted responsibility. I accepted an interim payment of £4995 minus £1300 as I decided to keep the car and...

A delivery van hit my grandson and refuse to give their details- what do you advise I do?

The van driver cut in front of my grandson, luckily he was not hurt but his bike was run over. The driver apologised but left the scene without leaving his details. I think he should be reported for this...

Who is liable for accident damage on a building site?

My son works as a joiner on a building site. Today a forklift driver backed into his car and caused damage to tailgate, window and bumper. When the forklift driver told him what he'd done, my son asked...

What is the procedure to keep a car after a write off?

My aunt (aged over 70) had a small accident. She pulled out and a car grazed her - it's my aunts fault. Her drivers side wing got swiped - its minor damage and the cars not worth much. The insurance company...

Why has the cost of my insurance increased so much?

We recently bought a 2008 Volvo V50 SE Lux as a replacement for my wife’s 1997 Volvo S70 CD. The new car has a 2.4i petrol engine, whereas the old one had a 2.5 turbo petrol engine. I spent many hours...

Can my insurer write off my car from an accident that wasn't my fault?

I was rear ended a few weeks back and the other driver has admitted full liability. The damage to my car didn't look too bad and I had someone come out to take some pictures last week. I've had a call...

Is there any cheaper option to insure my two teenage children on my car?

I have an 18 year old daughter 18 and 17 year old so, both with provisional licenses. I want to put them on the insurance policy so that they can learn to drive the family car (a diesel Vauxhall Zafira...

What's the most reliable car for a teenager?

What cars would you recommend for my 18 year old son? He's starting an apprenticeship this autumn and will need a reliable car to get there and back. The annual mileage will be approximately 18,500, most...

Can my insurer get away with an unfair payout for my written off 2005 Porsche Boxster?

My cherished 2005 Porsche Boxster 987S was involved in an accident last week and was sadly declared a write-off by the insurance company. I bought it from a dealer (for peace of mind) but the insurer's...