Why won't my dealer help with a pre-existing fault on my Ford Focus?

At the end of March I purchased a 2005 Ford Focus 2.0TDCI with 89,000 miles from a small independent dealer in South Croydon, with a oil change thrown in for good measure. Four days later I noticed that...

Early oil change - warranty implications?

Following your advice, I intend having the oil changed on my BMW X3 earlier than scheduled (1yr, 11k miles). Will having this work done by a non-franchised dealer affect my warranty? I'll insist on BMW...

Mercedes-Benz won't replace my rusting tailgate

I have a Mercedes-Benz E-Class. It has been serviced by Mercedes-Benz dealers to date and should be covered for Rust for 30 years. My problem - a corroded tailgate - was investigated by Tonbridge dealers...

Replacing a keyfob for a C-MAX?

I have a Ford C-Max (12 reg) purchased virtually new in October last year which is still under its 2 year warranty. I have lost one of the remote keys and need to get a replacement. The key fob has a...

Should I consider a diesel or a petrol Focus for a 300-400 mile weekly mileage?

I need to change my car, and would like to remain loyal to the Ford Focus. I currently drive between 300 and 400 miles every week, the majority of this is motorway driving. Should I consider a petrol engine...

Thanks to Ingrams Volkswagen of Ayr.

I have a 2004 Volkswagen 2.0i Passat, bought new from Ingrams dealers in Ayr, now with 84,000 miles, maintained since new by Ingrams of Ayr. The car has been serviced regularly at Ingrams, and after its...

Noisy central locking - can I have it fixed?

I have had a Mazda garage examine a noisy central locking deadlock. Mazda changed solenoids but the noise remains. Mazda won't do any more. I have been stranded once, when the RAC managed to free the door....

When should my warranty start?

I have put a £100 depost on a Volvo S40 2.0D S 4dr with Arnold Clark Motorstore, Oldbury branch. I was impressed by Volvo's safety features and the combined mpg of 48.8 for this 2.0ltr car. I am also...

Extended warranties?

I have a three and a half year old Range Rover Sport 3.0 TDV6. Do I buy the manufacturer's own extended warranty or the luxury care one with Warranty Direct?

Which car to replace my Skoda with a long warranty?

The warranty on my Skoda runs out in June this year. In December the rear windscreen wiper packed up. My Skoda dealer confirmed I needed a new windscreen motor, which was ordered. I gather these motors...