Major fault within 6 months of purchase - do I have any claim against the dealer?

We purchased a 2009 Ford Fusion 1.4 TDCI in the summer for £5495. We didn’t take any extended warranty on the car, but the dealer said he would give us three months cover. A few weeks ago the car started...

Friend hates their new car - can they return it?

A friend of mine purchased a Fiat Punto 1.4 automatic from an independent garage three days ago. My friend has only recently passed her test and only has an automatic licence. She learned to drive and...

LPG conversion not fit for purpose - what should I do?

I had my Talbot motor home LPG converted by a registered garage. I was told the BRC system was the best and at considerable expense authorised the conversion. For over two years the van has backfired violently...

Parking ticket - can I appeal?

My wife has just received a parking charge notice from a private operator with an accompanying photograph of our vehicle. We were not parked and were not in a parking zone, although we were on the approach...

Failed engine on Vivaro van - what are my options?

I lease a two year old Vauxhall Vivaro van. I’ve had it since new and covered 25,000 miles. A few weeks ago it started miss-firing when I started it up on my driveway; the RAC diagnosed no compression...

Parking ticket - should I take it to court?

I have received a parking ticket, stating that I had - "Parked after the expiry of time in a pay & display car park." I appealed stating that I had paid £1.00 and the machine must have a log and they...

Bought a clocked car - can I reject it?

I recently bought a used Mercedes-Benz C-Class from a garage. The car was advertised with 28,000 miles on the clock, but when I checked the paperwork I found an old MoT stating the car had covered 59,000...

Trader won't give refund over dangerous van - what are my options?

I have recently purchased a 2007 Fiat Ducato from a trader. Within a day of buying it, the clutch pedal started sticking and the speedo would only work intermittently. I had the van inspected by a local...

Failed clutch - garage denies liability

My local garage fitted some new clutch parts to my Volkswagen Passat. However, after just four months, the clutch failed. The garage has told me it’s a warranty issue with the parts supplier and denies...

DVLA won't refund my tax disc

I am in dispute with the DVLA over a tax disc refund. I recently traded in my old car for a new one, but retained the 11 month tax disc. However, the dealer sold and taxed my old car within days of the...