Why won't the dealer give us details of the service history of a car we bought?

My daughter bought a 2015 Range Rover Sport in March this year with 40K miles from an approved Land Rover dealer. The car broke down on a recent journey resulting in missing a ferry crossing. She has since...

A car I bought has been off the road for a month having warranty work carried out - can I ask for a new warranty?

I recently bought a car with a three-month warranty. After purchase, a number of defects came to light. The dealer from whom I bought the car agreed to put all of these right, but it took several weeks...

I was sold a car that turned out to be an ex-rental car - can I seek damages?

I bought a 2018 Land Rover Discovery Sport for over £34K from a main Land Rover. We discovered that the whole of the nearside had been repainted . We complained to the dealer which bought the car back...

My local dealer charged me for work that wasn't done - what can I do?

My local Subaru dealer recently charged me £400 to replace the spark plugs on my 2005 Forester. They charged three hours labour as they reckoned the plugs were seized. The car was still idling badly so...

We bought a Euro5 van in 2016 - should it have been Euro6?

I bought a new Mercedes-Benz Sprinter from a Mercedes dealer in April 2016. It has a Euro5 engine so is liable to the ULEZ charge. I believe I have been sold it fraudulently as according to legislation...

My timing belt has gone - what rights do I have?

What rights do I have in terms of my BMW 1 Series which I have had from new and is three months out of warranty as my timing belt has potentially gone?

I bought a car advertised as in ‘perfect working order’ but it's faulty - what are my rights?

I bought a car two weeks ago that was advertised as in ‘perfect working order’ and now find it has three issues, one of which I have repaired. I have broken down twice and the second time the fix is expensive....

What are my rights when buying from a used car dealer?

I purchased my Jaguar from the forecourt of what I thought was a normal second hand car dealer after trading in my own Suzuki as part exchange. I found a fault with the car on the way home and took it...

What consumer rights do you have when buying a used car privately?

If you buy a car privately which then breaks down after 76 miles and needs a new clutch and driveshaft, do you have any legal recourse against the seller?

I've discovered my car was in a serious accident before I bought it - what can I do?

I bought a vehicle from a dealer two and a half years ago. It has had the same mechanical issue four times and I have now discovered this is due to it being in a serious accident I am not aware of. What...