Mercedes won't refund my repair bill for a breakdown abroad - where do I stand?

My 2014 Hymer B 585 Starlight motorhome (based on a Mercedes-Benz Sprinter) recently broke down while I was in Ireland. I was recovered to an authorised Mercedes-Benz repairer, who eventually diagnosed...

I sold an old car to a dealer with more mileage than I said - do I owe him compensation?

I sold a 10 year old car with 27,000 miles and a full service history, only to be told a week later that the car had a speedo change eight years ago and has actually covered 35,000 miles. The dealer that...

BMW refuse to give me a goodwill contribution for my disintegrating brake pads - is this a lost cause?

I have an ongoing dispute with BMW about my 2013 BMW 320D Touring. The brakes (original - total miles 32,000) suddenly started juddering on a journey and after closer inspection the surface of one of the...

A learner driver hit me and now his insurance are refusing to pay out - should I take legal action?

I was recently sat stationary at a junction when a third party drove into the back of me because he was waving at another driver in a vehicle in the next lane. The third party produced an ID in the form...

Is the dealer liable for not doing the recall on my Volvo V50?

Recently, I had an issue with my Volvo V50's fuse box/electrics smouldering causing smoke to enter the cab and the fire brigade being called. The car is now a write off and the insurance company will not...

Can we reject a car because the dealer lied about the service history?

My son has just purchased a Volkswagen Scirroco from a 'dealer'. We checked the service record book before purchase and the last service filled in the book did not have a garage stamp, but it was completed...

My newly-bought used van is blowing out blue smoke - is the dealer liable?

I recently purchased a 2006 Volkswagen Crafter from a dealer with 161,000 miles on clock. I had it a couple of weeks but I'm now having issues with blue smoke - mainly going up or down hills or sudden...

I bought a car with cracked, old tyres - should the dealer pay to replace them?

I've just bought a used Porsche 911 Turbo and the front tyres are the originals by the look of them. They've got plenty of tread left, as they've only done 8000 miles, but they're probably seven or eight...

The emissions fix has ruined my 2010 Audi A3 - what should I do?

I had the emissions "fix" on my 2010 Audi A3 at the end of February and had nothing but problems since. Power has been altered dramatically and even to the point of cutting out on me a few times. I've...

A car I sold was modified by the buyer - am I liable now it's damaged?

I'm a sole trader who recently sold an Audi A3. The buyer said they were having it remapped even though I told them it would void any warranty on the engine, clutch and gearbox. Subsequently, almost straight...