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Questions from December 2016
I have a 2012 Ford Kuga diesel. Recently, the battery has started to go flat every 10-14 days if its stood on the driveway or only used a couple of times a week for short journeys. It has had the Bluetooth...
I used an independent meet and greet parking service at Heathrow Airport recently. When they returned my car the leather part of the driver's seat was ripped. I told the guy who dropped off the car and...
I'm a taxi driver and I've got a 2010 Skoda Octavia 1.6 TDI. Whenever the DPF regenerates it blows a lot of smoke from the exhaust pipe. I eventually realised that I should let the regen finish before...
The EGR cooler has failed on my Volkswagen Golf. Is this common?
I have just bought a Ford Transit Custom double cab to replace my old Volkswagen T5 Transporter Kombi. Why is the Volkswagen an M1 category and the Transit N1, when they are essentially the same type of...
Can you tell me which size Michelin Cross Climate tyres are best for my 2013 Volkswagen Golf BlueMotion?
You recently gave this advice to a question on the 5 December: "If the EGR fails prematurely (within 60k miles) I am telling people to try to claim this as a consequence of the VAG emissions defeat ECU...
I have had my RenaultSport Twingo for five years and am looking at replacing it after 94,000 miles. It has always been a big enough car for me, but I'm looking for something nearly new that is small and...
Could you recommend a good paint and dent repair garage/mobile operator in the Huddersfield/West Yorkshire area please?
I have a Nissan Qashqai. The key fob is not working. The car is two years old and has 11,000 miles on the clock. The dealer will check the fob and see if it is covered by the warranty, but only if I agree...
Have you heard of any problems with the BMW 2 Series 218 Sport?
I have a 2011 Mercedes-Benz C-Class Coupe in red and have noticed that the paint if starting to have raised pimples in the paintwork. I regularly wax and clean the car and it is immaculate and has only...
If you had the choice between a Volvo V60 T3, Volkswagen Passat 1.4 TSI or a SEAT Leon ST 1.4 TSI (all 2013 models) which would you buy?
I have up to £6500 to buy a car. I am in my mid-50s and cover 15,000 miles a year. I'd like a car with a good drive, lots of everyday comfort and decent refinement. I'd like an Audi or BMW. Any thoughts?
I own a BMW X1 (2015) with non-runflat tyres and no spare wheel. Is there an answer to the constant worry of being in limbo with only a tyre repair kit?
I am about to take delivery of my new Porsche Macan with the 3.0 petrol engine (as recommended by you almost 18 months ago). Within a week of doing so I have to make a three hour journey north, mostly...
We bought our 65-plate BMW 2 Series Gran Tourer last January. One of the reasons for the purchase was the low VED for £20. However, we have just received our renewal and are being asked to pay £110. Has...
I am thinking of buying a 2013 Volkswagen Golf 2.0 TDI DSG. The dealer tells me it is a six-speed wet clutch DSG with a sealed box. Does this description sound correct to you?
My daughter and her husband are thinking of buying their first car. They are both in their late 20s. Unfortunately they are also saving up for the deposit on a house, so money is tight. My daughter's husband...
I want to buy a new 4x4 pick-up with a double cab. However, with so many models on offer, I can't make up my mind. Which would you recommend?
I am been taken to county court for an unpaid parking ticket at a private car park. The ticket states that I was parked in a restricted area which I was not. They also claim that I drove away before a...
I want to buy a used hybrid for around £9000. How does the Lexus CT200h compare with other hybrids on the market?
My 2011 Audi A3 diesel has 70,000 miles on the clock and an amber fault light on the dashboard. The local Audi dealer says I need to replace the EGR valves, which will cost £1600. This seems like a huge...
Do you have a review of the Jaguar S-Type? What should I look out for when buying one?
What is the legal position regarding buying a used car with a 2009 registration, which turns out from the VIN number to have been built in 2007 but not put on the road until 2009? Is there any redress...
We need an unbiased opinion. Our 2013 Vauxhall Zafira B has done 16,000 miles and been totally trouble free. Just recently the fan heater resistor has been replaced by our main Vauxhall dealer. Can we...
Three months ago I purchased a 2015 Audi A4 Avant. When driving at night I noticed a patch of darkness. This strange beam pattern is only affected by the offside headlamp unit. I took the car to my local...
My Volkswagen California camper van is 10 weeks old and needs a new engine due to the failure of the exhaust gas recycling valve causing coolant to be drawn into the block. How confident can I be with...
Can I get a refund on a car that failed its MoT and had previous advisories that they did not inform me of?
I've got a Mazda 6 hatch (2005 model) as my commuter car. Initially it only had one key - with a separate fob to lock/unlock the doors - but I have now been given the spare, with an additional fob. The...
Somebody reversed into my car at a supermarket doing about £800 of damage. They left a note on my windscreen with their telephone number, asking me to contact them. They admitted liability to their insurance...
About 18 months ago I had my Skoda Octavia (2012 model) 1.9 diesel valeted. The firm that did the work also washed the engine, even though I never asked for the work to be done. After this the car experienced...
I own a 2008 Volkswagen Golf with 68,000 miles on the clock. Recently the ESP warning light has come on. Pressing the ESP button has no affect. Will this cause an MoT failure? Given its notorious nature...
My Vauxhall Astra 2004 1.6-litre won't start from cold when the outside air temperature is below 6-7 degrees. In the past two days of very mild weather, the car has fired up fine but at the beginning of...
I have a 2009 Jaguar X-Type estate and would like to update the navigation system. What is the most cost effective way of doing this? Can I upgrade the in-built Jaguar system?
I purchased a 2011 Volkswagen Tiguan in 2013. The car had 9000 miles on the clock and I bought it from a car supermarket. The vehicle has now covered 49,000 miles and has a full dealer service history....
I own a 2016 Ford Fiesta and have dropped my keys through the handbrake cover. I can just see part of it when I pull the handbrake up. Being brass and plastic, I can't use a magnet to get it. Is it a dealer...
I put my trailer away over the summer. At the time it worked fine, but now six months later) it has developed lots of electrical faults. Is the issue with the car or the trailer?
I have just acquired a tidy 1986 Vauxhall Cavalier Mk2 convertible with FSH and one previous owner. it's done 123,000 miles and importantly, the body is very solid and the hood is sound. My understanding...
My Renault 19 diesel is losing coolant every few days. The temperature warning light has also come on, along with the low oil. However, I’ve checked the levels and everything appears to be fine, although...
I am thinking of buying a Mercedes-Benz C-Class and have a bit of a problem as to what to buy. I have always preferred to change gears myself and would therefore like to buy a manual car. I am aware that...
I need to replace my 2014 Toyota RAV4 with something a little smaller. I want to keep all the current features, including four-wheel drive and in-built navigation. What do you recommend?
I purchased a used car six weeks ago. The trader only gave me one month’s warranty as standard, but provided 12 months’ cover for an additional cost. Since buying the car it has been in and out of the...
I would like to upgrade the door mirrors on a Mk3 Ford Mondeo. I'm looking for mirrors which are electric power folding, with built-in indicators and puddle lights? I also want to purchase LED headlights...
Did Ford ever come up with a fix that you are aware of for the hill start issues on the Ford Ka with the Fiat engine?
I bought a new Citroen Relay Dropside truck from my local dealer in April. I've not used it much as i have been building my business in the background to my day job. In the first week, somebody hit the...
I am thinking of buying a used van. I’ve seen a 2014 Ford Transit Connect for sale, but it has 101,000 miles on the clock. Is this too many?
I am contemplating buying a nearly new Ford Mondeo Titanium with 18-inch alloy wheels. The dealer says the spare is 16-inch. Should I expect the spare to be the same size as the standard wheels on the...
We currently own a Skoda Fabia and a Citigo. We have always been delighted with Skoda vehicles and have owned them regularly over the past 30 years. We shortly need to downsize to just one vehicle. Is...
I have £10,000 to spend on a modern classic convertible. Could you advise on the most 'collectable' car on the market? I was considering either a Mk1 Audi TT or Mercedes-Benz SL.