Dealer wants £72 to check my faulty key fob - is this too much? | Ask Honest John

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Dealer wants £72 to check my faulty key fob - is this too much?

I have a Nissan Qashqai. The key fob is not working. The car is two years old and has 11,000 miles on the clock. The dealer will check the fob and see if it is covered by the warranty, but only if I agree to pay £72 if it is not. What should I do?

Asked on 12 December 2016 by tasman

Answered by Honest John

The £72 is a typical dealer price for diagnostics, but this will genuinely be needed to discover if the fob is functioning. Might just need a new battery. But with a failed battery it might have lost its code. Worth paying a visit to a branch of Timpsons in case they can revive it much more cheaply.

Tags: technical issues

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