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  • Need a baby friendly automatic used car 1 Sep 2016 (Ask HJ)
    I'm looking to buy a used automatic vehicle that is as safe and modern for £5k. I am due to have a baby next year and it would be great to get something...
  • Ford Mondeo Estate 61 plate - Ford 1.6TDCi & engine malfunction - limp home mode 1 Jan 2014 (Forum)
    twice in 4 months the garage made some further calls to Ford who told them that the additives that supermarkets add to diesel are not the same as the additives big brands add to diesel.   So although I'm doing nothing wrong buy using supermarket diesel when
  • Buying my first car - what do you recommend? 17 Aug 2013 (Ask HJ)
    I am looking to buy my first car (second hand) with a budget of around £4000. I need the car to get me to and from work, which would include motorway (substantial)...
  • Ford Fiesta overheating - can you help? 4 Aug 2013 (Ask HJ)
    My brother’s Ford Fiesta keeps overheating, but there’s no heat in the cabin or radiator. We have changed the following: heater matrix, expansion tank...
  • Towing with a Focus Ecoboost? 6 Feb 2013 (Ask HJ)
    Just bought an Ford Focus Ecoboost 1.0 from dealer. Told them I didn't drive many miles except in July/August so asked if I should buy this or diesel 1.6...
  • Ford Focus DPF problems 19 Jan 2012 (Ask HJ)
    Have had the engine light come on and engine malfunction message displayed on my Ford Focus 1.6 TDCI. The car restricted itself to 40 MPH. Have taken...
  • Ford Focus - Keeping Used Tyres with 5mm Tread - Worth doing? 5 Aug 2011 (Forum)
    I bought a  Ford Focus Zetec 1.6 (Petrol) [ Registered September 2008] in September 2009 and was pleased with the deal at the time apart from the fact that I didn't like the Hankook Tyres it was fitted with. I was suspicious as to why a 10 month old car did not have the original tyres
  • Ford Focus warning lights 27 Mar 2011 (Ask HJ)
    Five weeks ago the Glow Plug warning light came on when driving my Ford Focus. I stopped the car, turned off the engine, waited a few seconds, then...
  • Ford Mondeo Mk2 - petrol or diesel? 28 Aug 2010 (Ask HJ)
    I'm trying to work out whether to buy a petrol or diesel Ford Mondeo, taking into consideration that the initial price for this car secondhand is the same,...
  • Why are my 2003 Ford Fiesta's brakes squeaking? 30 Jul 2010 (Ask HJ)
    My 2003 Ford Fiesta has been making a high pitched noise, a squeaky rubbing noise, which happens almost constantly at various frequencies. It only stops...
  • Ford Fiesta - Ford Fiesta 53 Plate Engine Management Light Codes 11 Apr 2010 (Forum)
    Hi everyone, hope you can help;   A month ago I was driving my Ford Fiesta when I had an EAC FAIL message flash up, the car pretty much lost all power and I had to pull over and restart the ignition which was fine, however this happened twice more on that journey and an engine
  • How much is my Ford Mondeo worth? 2 Oct 2023 (Ask HJ)
    I gave my car to a local garage to have substantial repairs done. The repairs were largely completed and the owner of the garage was giving it a last test...
  • Can I claim compensation for a cam belt failure? 18 Nov 2021 (Ask HJ)
    My Ford Fiesta 1.0-litre EcoBoost, registered/made in early 2016 with 67,000 miles, has just had a cam belt failure which has destroyed the engine. The...
  • My car is unusable because my insurer can't source a replacement window - do I have any recourse? 11 Sep 2017 (Ask HJ)
    My Ford Ka+ suffered a broken driver's door window nearly two weeks ago, presumably at the hands of vandals. My insurer uses AutoGlass to cover glass repair...
  • My wife's work Ford Fiesta is apparently not economical enough - why? 14 Jul 2012 (Ask HJ)
    My wife works using a petrol 2006 Ford Fiesta to make urgent deliveries of prescription drugs to local chemists. The firm uses this car for emergency deliveries...
  • Addison Lee Ford Galaxy 11 Apr 2012 (Ask HJ)
    I need to buy a 7 seat MPV that can cope with 3 kids and associated kit without breaking the bank or buying something that will need major expenditure...
  • Why has this dealer put the price up of a Ford Galaxy by £2,700 after we agreed the deal? 16 Jun 2011 (Ask HJ)
    Can the garage put the price of a car I ordered in January 2011 up by £2,700? I have rung them a number of times and I was assured this would not happen....
  • Death rattle 3 Jul 2010 (Ask HJ)
    We have a Ford Fiesta ST150 that was an ex-demonstration model and was bought 2 years ago. It had a service just before we bought it and as it's my husband's...
  • Battery yen 24 Oct 2009 (Ask HJ)
    I am writing to you exasperated and at my wits end. In February my wife's 2004 Ford Focus 2.0 TDCI needed a new battery. It was a Sunday so the only places...
  • Past quality 8 Feb 2022 (Forum)
    My recent experience with our Volvo XC60 has soured me. I remember the Volvo’s we had as a family in the 80’s with fondness. They were solid, comfortable and safe and I don’t recall any of them ever going wrong yet from my recent experience and post purchase homework (which
 

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