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How can I update Mazda's Gracenote system? 16 Jan 2023 (Ask HJ)
Can you tell me how to update the Gracenote music system in my 2015 Mazda 6 Tourer? -
Discovered my car has dangerous faults - what should I do? 17 Mar 2014 (Ask HJ)
I have bought a used car that has been condemned after an AA call out. I only bought the car a week ago (MoT was carried out 180 previous to me buying... -
Sluggish Lexus GS - what's the cause? 21 Oct 2013 (Ask HJ)
My 2005 Lexus GS 430 has developed a fault after a recent 100,000 mile service at my local dealer. The auto ‘box oil was changed as part of the standard... -
Can you recommend a new car with easy access? 26 Jul 2013 (Ask HJ)
We are an elderly couple looking for a new and accessible car. We do about 2000 miles per year and want a car with a petrol engine, four doors and automatic... -
Does repaired accident damage devalue a car? 15 Sep 2012 (Ask HJ)
We own a 2009 Ford Fiesta that was in perfect condition with just over 10,000 miles on the clock. In mid-May, whilst stationary at traffic lights with... -
Stop/start issues with a Micra 27 May 2012 (Ask HJ)
I own a Nissan Micra with Pure Drive function. When the ignition is switched on, the dashboard 'auto' LED is continuously blinking. Furthermore, when... -
Aux belt has broken the engine 1 Jan 2012 (Ask HJ)
We have a Citroen Xsara Picasso 1.8 petrol on a 51 plate. When we bought it in September 2010 part of the deal was to replace the cam belt which they did.... -
My car's suspension was repaired on one side following an accident - should both sides have been repaired? 12 Sep 2010 (Ask HJ)
I was involved in an accident, not my fault, and the side of my car was damaged by a motorbike sliding along the ground. The insurer authorised the replacement... -
Dealer has only offered a new PCP instead of letting me reject my faulty car - is this fair? 16 Sep 2018 (Ask HJ)
I have a 66-plate Volkswagen Golf 2.0 diesel DSG, which I purchased new. The car has had numerous faults including a new media unit and software fix, drivers... -
New Mercedes-Benz GLC broken down three times - what should we do? 8 Jun 2017 (Ask HJ)
We bought a new GLC in early 2016. In July last year the fuel pump failed and the car stopped suddenly on a busy A road. In September the air suspension... -
Are electric or hybrid vehicles more expensive to service than conventional fuel-driven vehicles? 14 Feb 2020 (Ask HJ)
I was at my garage yesterday having my petrol-engined Nissan Qashqai serviced and I asked what experience they have of servicing electric or hybrid cars... -
Running in and service regime on a new Skoda Superb? 7 Dec 2015 (Ask HJ)
I am soon to take delivery of a New Skoda Superb 1.4 TSI (125ps). I hope to keep the car for as long as possible (doing about 16k annual mileage), and... -
Noisy diff - grounds for refund? 7 Jul 2015 (Ask HJ)
Four weeks ago I purchased for £2500 a Mazda MX-5 2003 with 91k from a trader. It road tested fine as far as I could tell. Subsequently, a friend who also... -
Broken car after 2 days of owning it - what are my rights? 25 Jan 2015 (Ask HJ)
I just bought this car on Thursday, this is my first car I only passed my driving test on Wednesday. I bought this car for 750 it was advertised as 890... -
Friend hates their new car - can they return it? 20 Nov 2013 (Ask HJ)
A friend of mine purchased a Fiat Punto 1.4 automatic from an independent garage three days ago. My friend has only recently passed her test and only has... -
How to stop accident claim hassle callers? 25 Jan 2013 (Ask HJ)
In August, my car (parked and unoccupied), was struck by another car, (which was also unoccupied) due, it is believed, to a fault on the electronic braking... -
Which diesel SUV for short school runs and easy loading of a wheelchair? 5 Jan 2013 (Ask HJ)
Our trusty 2004 Nissan X-Trail, at 160,000 miles, worries me and may need replacing. Whilst the engine is still sweet, there is a fuel judder at 1800rpm... -
My car suddenly veered off the road and crashed - any idea why? 29 Sep 2012 (Ask HJ)
I was driving my one-year old Audi A3 at about 40mph on a rural road near my home when the car suddenly veered to the right, crossed the road, knocked... -
Why are low-riding recumbent bicycles allowed on our roads in poor visibility? 9 Aug 2012 (Ask HJ)
I experienced a very serious incident today. I was driving (with lights on) in bad weather conditions on a very wet road shaded by trees. I was not following... -
Classic mistake 9 Aug 2011 (Ask HJ)
I recently bought a 1994 Mercedes 280SL at Barons Auctions, Sandown Park, Esher. The car did not reach its reserve and when the auction was over I approached...
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