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  Buying a used car - what are my consumer rights? 16 Oct 2014 (Ask HJ)
  A friend of mine bought a Volkswagen Tiguan about seven weeks ago. However, yesterday, the infotainment system started experiencing problems. Upon start-up,...
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  Piaggio Ape has broken down - can I reject it? 3 Mar 2016 (Ask HJ)
  I bought a new Piaggio Ape which within 7 days wouldn't accelerate and broke down. The dealer acknowledged the fault, but is unsure what's causing it or...
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  The clutch broke on a used car I just bought. Should I have to pay to fix it? 9 Apr 2021 (Ask HJ)
  I bought a used car from a garage and three days later the clutch blew out. They offered to fit a new clutch but at my expense. Should I be paying for...
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  Faulty Hyundai Santa Fe - can I reject it? 17 May 2016 (Ask HJ)
  I purchased a 2011 Hyundai Santa Fe six weeks ago. The car broke down on the journey home and it was found to have delaminated brakes, bushes and crankshaft...
• Audi A8 - Consumer Rights Act 2015 16 Jun 2018 (Forum)
  I bought, eight days ago,  car from a dealer. The car has a few faults (so far) – cooling system, cracked panel under engine and rear blind not working. I am entitled to a 30-day right to reject the car: - under the Consumer Rights Act if the car is unfit for purpose
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  I bought a used car with old tyres and a faulty clutch, what are my rights? 23 May 2022 (Ask HJ)
  I bought my Volkswagen Touran from a used car dealer, only to discover that the rear brakes are 75 per cent worn, the rear discs are scored, the clutch...
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  New car has broken down after 10 miles - Can we reject? 3 Apr 2016 (Ask HJ)
  My daughter purchased a used Volkswagen Polo from a dealer today. However, on the drive home, the engine warning light came on and the engine started to...
• Ford Focus - Faulty Second Hand Car - Consumer rights? 15 Apr 2018 (Forum)
  all,   I have a Ford focus 3 years old with 9000 on the clock.  I purchased it second hand from a non Ford dealer and after only 5 months ownership the engine has failed (1 piston has broken into pieces).   I have been looking into the consumers right act
• Repairs etc. - New Consumer Rights Act 7 Oct 2015 (Forum)
  ). The process is repeated, ad infinitum in some cases. The new Consumer Rights Act, as well as giving more rights on refunds / replacements, also seems to cover repairs. Going from the BBC ... http://www.bbc.co.uk/news/business-34410782
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  Can I reject a car with an air con leak? 30 Aug 2022 (Ask HJ)
  I purchased a used car from an independent dealer. The same day we noticed water coming from underneath the glove compartment, entering the passenger footwell...
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  Faulty air con - what are my legal rights? 9 Apr 2015 (Ask HJ)
  We purchased a used 2008 model Honda Civic from a main dealer five months ago. Yesterday, the air con stopped functioning (had tested and left on for periods...
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  We're trying to reject a brand new car under the Consumer Rights Act. Do you think this will work? 23 Jul 2020 (Ask HJ)
  We recently collected a new Ford Fiesta from a Ford dealership. On the drive home, an engine warning light appeared on the dashboard with the message "low...
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  Is the dealer responsible for fixing my car? 3 Feb 2022 (Ask HJ)
  I bought my car for £6,000 in mid-January. The engine manifold warning came on, it was supposed to be fixed but has now reappeared. I have been informed...
• BMW Z4 Coupe - Consumer Rights Act 2015 24 Dec 2016 (Forum)
  on the corrosion but insisted that the air conditioning was working on the day of the sale but offered to repair it at internal charge rates at my cost. They refused to do more so I rejected the car under the terms of the Consumer Rights Act 2015. They concentrated their efforts on the air conditioning problem
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  Garage can't fix my car - what are my rights? 2 May 2016 (Ask HJ)
  My Renault Captur (2014) went in for a service after it failed to start eight weeks ago. The garage stated first of all it was the ECU, then the central...
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  Faulty car - what are our rights? 18 Jul 2016 (Ask HJ)
  I recently purchased a used (2008 model) BMW 1 Series. When driving it home from the dealer the engine management light came on. I looked in the car's...
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  My car won't fit in my garage, can I return it? 11 May 2022 (Ask HJ)
  I just bought a Jaguar E-Pace from a dealer and it won’t fit in my garage, have I got any right to return the car?
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  Problems with used minibus - what are my rights? 24 May 2022 (Ask HJ)
  I bought a second hand minibus from a dealer and was told after they insisted I pay for it in full before collection that it wasn't ready as it had a couple...
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  Who should pay for my car's air con top up? 30 May 2021 (Ask HJ)
  I bought a 2016 Hyundai Tucson two weeks ago with 39,000 miles on the clock. And now with the warmer spell of weather,
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  The paint is bubbling on my car. Is the manufacturer obligated to fix it? 13 Mar 2020 (Ask HJ)
  The paint is bubbling on my red 2013 Mercedes-Benz SL. What are my legal rights regarding guarantee obligations from Mercedes?