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• VW Golf TDI Diesel - Help - recurring problems since purchase. 26 Oct 2016 (Forum)
  . This problem didn't arise when I first test drove it. I am absolutely fed up with it, because I cannot keep getting it repaired everytime it happens so therefore it's not fit for purpose at all. I've been looking at the Consumer's right act 2015
• Buying advice for a newbie (& an old one at that!) 19 Dec 2013 (Forum)
  Hi, I'm looking to pick the collected hive mind of the Honest John forum about what car I should purchase! I've never owned a car in my life (I'm getting close to 40), so I feel waaaay out of my depth. However, I am an avid reader and have been consuming
• Vauxhall Corsa D - Bought a dodgy car, its been 26 days... 17 Nov 2015 (Forum)
  ·          Nearside Side Skirt – This side skirt was only adhesived on and is now hanging off the car The Consumer Rights Act 2015 requires dealers to supply goods of satisfactory quality; however, the vehicle is clearly unroadworthy. You are therefore in breach of contract
• Waved through red light by PC & flashed 23 Nov 2006 (Forum)
  Evening all. I'd like to share an incident which happened on my way home last night. Approaching a signal-controlled Y-junction I positioned myself in the right-hand lane to take the diverging road. On nearing the junction I saw that the diverging road was blocked by a 'Police - Accident' sign
• Nissan Qashqai - New Sept 2018 diesel Qashqai with Adblue 30 Dec 2020 (Forum)
  the adblue module failed and the car has been sat in the dealership since. We have no date for repair or return due to the parts being so new they cannot presently be ordered, it could be weeks or months !  We are in the throws of rejecting the car under consumer rights, NEVER once did Nissan
• Vauxhall Astra left hand drive 2004 - Vauhall Astra wont accelerate and then gears stuck 10 Jul 2017 (Forum)
  as the onus is on them to prove the fault did not exist previously right? The salesman told me "you are out of warranty when I called today and to foget it" but I am relying on consumer legislation the goods not being fit for purpose etc.  Be good to have sme theories on what the issues could
• Material insurance exclusion - check your policy!! 22 Jun 2017 (Forum)
  Is it me, or is this widely known amongst us, the UK consumer? I have a fully comprehensive policy with Admiral.   If you do, did you know that if you have an accident to the car where it has previously been repaired, that Admiral can choose to pay you cash rather than fix
• VW Golf - Bought from a dealer and have a problem or two 27 Sep 2012 (Forum)
  and costly problem that needs sorting and would've been present long before I got hold of the car. Thanks for any advice as to how to approach this and what my consumer "rights" may be. I don't really want shot of the car, I'd rather he fixed it There was apparently a 3 month warranty
• Legal info for small claims court 28 Apr 2016 (Forum)
  and stated it was under my short term right to reject and consumer rights, they emailed back but said I wanted a refund because of niggly reasons, I test drove it, I looked it over before purchase etc. I was also advised to ask if they were part of an ADR scheme which they said they wasn't. Between them
• Vauxhall Astra - Legal info for small claims court 27 Apr 2016 (Forum)
  and stated it was under my short term right to reject and consumer rights, they emailed back but said I wanted a refund because of niggly reasons, I test drove it, I looked it over before purchase etc. I was also advised to ask if they were part of an ADR scheme which they said they wasn't. Between them
• Seat Ibiza - Please help - rejecting a vehicle 4 Nov 2017 (Forum)
  and Which? Legal and they advised I was within my right to reject the vehicle as I had owned it less than a week by this point. So I wrote the dealership a letter and hand delivered it last Saturday stating I was rejecting it under the consumer rights act etc. They said they would take the car in and give
• news from the states 5 Sep 2001 (Forum)
  , the accuser is a camera. There's no officer who can observe and testify as to what actually happened, just an automated device that may or may not be accurate," said James Plummer, a spokesman for the National Consumer Coalition's Privacy Group. A San Diego judge threw out months of traffic tickets recently
• Renault Clio - Faulty vehicle 8 Oct 2023 (Forum)
  recon gearbox and a new clutch and flywheel again. I told the garage that I have done less than 600 miles in the car, and that I had given them an opportunity to rectify the gearbox already, but now I believe the car is not fit for purpose and I want a full refund under section 24 of the consumer
• Mazda 6 - 06 plate 2.0 TS - Mazda 6 - DPF help :( 27 Apr 2012 (Forum)
  it was a good car and after seeing how much the fella spent on it last year I Thought its issues were over. I checked my consumer rights and because I bought from a registered trader if the injectors are at fault they have to pay but if the injectors are just worn i don't have a leg to stand on, i'm
• Renault Clio II (2001 - 2007) - 01 1.2 Coil light appearing and cutting out. 8 Dec 2008 (Forum)
  . Seemed fine until it done in again yesterday but had to try a few times to get started then fine again, this happened again this morning. I?ve looked in the manual and it states this is fault with heating plug?? Can you advice me please as I have also looked up this fault on a consumer site
• Can I reject this and get a refund ? 3 Sep 2003 (Forum)
  . He didn't The manager called me back and said that by law they had to be allowed to attempt to repair it. I contacted a solicitor who told me that the sale of goods act has changed and now the consumer has the right to demand a repair or a replacement or a refund. I told the manager this and he
• Audi A1 - Advice needed: Engine went within 6 months 8 Jan 2024 (Forum)
  be covered under the extended warranty. So I could be liable for this.   I only had the car for 6 months and driven it less than 1500 miles when it broke down.  It fell within the 6 months under the Consumer Rights Act, so I understand that the onus is on them to prove
• Fiat Panda - Rejecting secondhand car 24 Mar 2013 (Forum)
  and was rejecting the car. I finally after speaking to the salesman got speaking to the sales manager this evening who insists under the law he is only obliged to fix the fault, I have no right to a refund and he will not accept the car back. And when it comes to consumer law I don't know what I'm
• Scrapyard refunds 18 Dec 2006 (Forum)
  discuss this refund policy. A scrapyard is a business like any other and the consumer has rights as with any other retailer. If the scrapyard sells a faulty component they are surely obliged under law to refund, repair or replace the item. Factors affecting this would obviously be that you cannot
• Garage Costs/Car Hire 15 Dec 2002 (Forum)
  by their mechanics, then apparently needed a new cylinder head - at 6,000 miles! But remember they still mitigated their mistake by repairing it up to 75% of cost after the customer complained. They had no choice under consumer law!! As for the courtesy car, normal procedure is to ask before car handed in whether