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  Is a dealer obliged to offer a warranty with a used car? 18 Oct 2019 (Ask HJ)
  When buying from a recognised large garage are they obliged to offer a warranty of some sort of time. Or is there an age of car limit?
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  My new car has been off the road for four weeks - can I reject it? 1 Dec 2018 (Ask HJ)
  I purchased a new Jaguar XF Portfolio in September. Within the last ten weeks, the vehicle has been off road for just over four weeks due to a major software...
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  I'm having trouble changing gears in my 2007 Vauxhall Vivaro - what is the issue? 10 Apr 2017 (Ask HJ)
  I've been driving our recently purchased 2007 Vauxhall Vivaro and, after doing approximately 800 miles, the gears now have to be "forced" into place. Even...
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  What are my rights if I bought a used car with no service history? 21 Dec 2016 (Ask HJ)
  I bought a used Mercedes-Benz C Class from a Mercedes-Benz dealer in February 2015. It's a 62 plate and there is no service history on the database for...
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  I recently bought a used Ford Fiesta but the air conditioning needs re-gassing - must I pay for this? 9 Jun 2010 (Ask HJ)
  I recently purchased a 57-reg Ford Fiesta Zetec from my local dealer. I have switched the air conditioning on several times since I bought it, but with...
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  We bought a car on the understanding the cambelt had been changed but it has not - where do we stand? 3 Sep 2019 (Ask HJ)
  I bought a car online on the understanding they would change the cambelt. I was told that the car had a new cambelt and water pump last year. When delivered...
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  Three chances to repair a fault? 3 Mar 2012 (Ask HJ)
  How do I reject my brand new car? It was given to me by the dealer with the speed dial not working correctly. They want three chances to fix it, but...
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  Am I owed a refund after repeated issues with my new car? 3 May 2020 (Ask HJ)
  I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were...
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  A buyer is asking for a refund on a car I sold. What should I do? 11 Dec 2020 (Ask HJ)
  I sold my Cat C car and was honest about it. I have the written transcript. The buyer asked if her mechanic could check the car over and I agreed. I said...
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  Legal rights over a faulty used car 7 Nov 2015 (Ask HJ)
  My son purchased an Audi A4 Estate in November, 2014 from Car Giant. He did so on a HP agreement financed through Car Giant. He also purchased an RAC Warranty...
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  Our car has hidden accident history - what are our rights? 25 Mar 2015 (Ask HJ)
  We recently bought a 2013 Volvo XC70 D4 for £24,580 from a main dealer. After collecting the car we found a faulty fuel gauge and the car went to our local...
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  MoT advisories and broken air con, should the dealer pay? 23 Jul 2022 (Ask HJ)
  I bought a 2016 DS DS3 Cabrio a month ago from a main agent dealer. I've taken it to a local dealer who has given it MoT advisories for the auxiliary drive...
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  Can I reject a car I bought online? 1 Jul 2022 (Ask HJ)
  I purchased a car from an online dealer. It was delivered, had a mechanic check it over and he said it's not possible it passed an MoT in February 22 as...
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  I have been sold a car that it turns out was involved in an accident - what can I do? 5 Sep 2019 (Ask HJ)
  I have been sold a car that has been involved in an accident but there was no mention of the accident when purchasing. What can I do?
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  Paint issues with my used car 20 Aug 2012 (Ask HJ)
  Bought an 09 plate car from a large supermarket, 7 days later had the car cleaned and noticed marks in the paint on the wing and bonnet - spoke to the...
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  Do all used cars get a six month warranty? 16 Jul 2014 (Ask HJ)
  I have been told that ANY car now sold by a dealer MUST have six months warranty on engine and gearbox, is this true and on what age of car would this...
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  I bought a car that had been tampered with to pass the MoT - what are my rights? 9 Aug 2018 (Ask HJ)
  Last year I purchased a car that subsequently failed its MoT on emissions due to various failed sensors which were being hidden by an EML light that had...
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  A dealer is refusing to fix my faulty car - do I have to take him to court? 1 Jun 2017 (Ask HJ)
  I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything...
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  I've just bought a used Renault Clio which has a dephaser fault - is the dealer liable for repairing it? 13 Nov 2010 (Ask HJ)
  In August I bought a Renault Clio from a used car dealer. The car is 54 reg and is on 44,000 miles. I paid £4,800 for it. I have covered fewer than 400...
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  Rusty alloy wheels - what are my rights? 29 Aug 2016 (Ask HJ)
  I've recently purchased a two year old Mercedes-Benz SL from a local dealer. The car has 9000 miles on the clock and I have noticed corrosion on the alloy...