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  How can I retrieve £280 that I contributed to the cost of repairs on a warrantied Vauxhall Vectra last year? 3 Apr 2011 (Ask HJ)
  I purchased a 2005 Vauxhall Vectra V6 CDTi last November. I also bought a year's warranty cover for £350 from the same dealership. After three months a...
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  Radiating badwill 9 Jan 2010 (Ask HJ)
  I recently bought a car from a car dealer some distance from home. Before leaving the car lot I pointed out that the coolant level was way below the minimum...
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  Polos wear memorial 19 Dec 2009 (Ask HJ)
  I am writing to ask for some advice regarding our brand new VW Polo that we bought 2 months ago as part of the scrappage scheme. I also have an 05 plate...
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  Hooded menace 22 Aug 2009 (Ask HJ)
  My wife part exchanged her 320d for a used SAAB convertible in March this year (in anticipation of the promised summer). Three weeks ago the hood stalled...
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  My 2010 Polo, bought under the Volkswagen Options scheme, keeps going wrong. What consumer protection do I have? 19 May 2010 (Ask HJ)
  I bought a Polo on the Volkswagen Options scheme (which means that every 30,000 miles or three years, whichever comes first, I can put down a deposit of...
• Jaguar F type - any good lawyers specialising in car miss selling? 20 Jul 2016 (Forum)
  knowing this before they advertised it!! I am based in Hull and legal action is pending but wondered if anyone has any positive feedback with any specific solicitors that have clearly dealt with the consumers rights act etc. Ultimately I think that it is an open and shut case as can prove he knew about
• madza 6 2011 - Sumpstrainer failure, 19 Mar 2015 (Forum)
  consumer rights.  The garage do not want to know , stating the guarantee is expired.  However, we did nothing wrong.  The garage offered 4,000 for car, and suggested we buy another car over a five year repayment package.  I am not interested.  My car would have been fully paid
• Driving test rules? 5 Jan 2015 (Forum)
  of tuition to find out what I didn't know. This was expensive, time consuming and the tutors were awful. It turned out that there were only a few minor things that I didn't know and it was a waste of time and money. There was at least one qusetion I asked where the instructor couldn't even give me a straight
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  Automatic gearbox problems with Vauxhall Corsa - is his a common fault? 16 Sep 2013 (Ask HJ)
  My mum owns a 2008 Vauxhall Corsa since new, but has had nothing but trouble with the automatic gearbox. It has been recalled and had its gearbox replaced...
• Hyundai Santa Fe - Chances in small claims court 12 May 2012 (Forum)
  the Hyundai network of dealerships to get the car serviced Hyundai are not willing to offer any help towards the repair. They have said the gearbox will need to be replaced and this will cost £2850 inc. Is this something I could take under the consumers rights act as I am sure a automatic
• Renault Clio II - Compensation/Repair 7 Mar 2011 (Forum)
  it and the instrument cluster  needs to be replaced at a cost of £389.57.  I have called the garage and explained that from the information i have found (CAB/Consumer Direct) that up to 6 months after buyer i have the option to have the car repaid (which i want).  They have said that they could
• Toyota Camry - Toyota Camry '95 Drivers Elec. Window problem. 27 Jul 2010 (Forum)
  for just regulator (fitted). the regulator part itself was £42 or thereabouts inc VAT.  Can't find sight nor sound of any Camrys in local breakers, or motorfactors stocking said bit/s, so was wondering if the prices quoted sounded about right for the job, and also if the motors
• what I should have done New lexusIS 11 Feb 2006 (Forum)
  advise Lexus at once. Advise them that if extensive repair work will be required to rectify the faults you reserve the right to reject the car. 4. Don't be fobbed off with any old date to fix the faults..the dealers know that the longer you have the car the weaker your ability to reject
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  Can I reject a car based on wear and tear after I've bought it? 13 Oct 2020 (Ask HJ)
  I'm in the process of buying a 15-year-old Jaguar. But because of the covid situation, I've not seen or driven the car, which will be delivered to me by...
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  Our van is faulty and the dealer has failed to fix the issues - what do we do now? 7 Nov 2017 (Ask HJ)
  We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage...
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  Am I entitled to return my 2012 Volkswagen Golf 2.0 TDI to the dealer after multiple faults occured? 10 Mar 2017 (Ask HJ)
  I purchased a 2012 Volkswagen Golf 2.0 TDI Bluemotion that had done 44,000 miles from a Volkswagen used car dealer. Within the first month, I noticed that...
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  S tronic hesitation 18 Jul 2015 (Ask HJ)
  I have an Audi Q5 2.0T (automatic). The car has an issue where when it slows down to a stop, the car starts to judder, sometimes quite violently and on...
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  BMW X1 veering to the left 17 Oct 2014 (Ask HJ)
  In late June 2012 I purchased a new BMW X1 from a local BMW dealer. Right from day one I noticed a slight pulling to the left and just thought it must...
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  Can I reject my used car? 17 Oct 2013 (Ask HJ)
  I bought a 2010 Audi A8 last year, but have always felt that something was not quite right with it. The problems started under light acceleration, with...
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  My son's Volkswagen Bora blew up - can we get a refund from the dealer? 28 Sep 2013 (Ask HJ)
  With my financial assistance my grandson bought a 2003 Vauxhall Bora, 1.9 TDI, 113,00 miles, with warranty from a local dealer. It cost slightly under...