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  Dealer mistake is going to cost me - what can I do? 2 Feb 2013 (Ask HJ)
  I recently bought a 2012 Volvo XC60 from the local franchised dealer. It was their demo vehicle with 6500 miles. I explained I ideally wanted to buy new,...
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  Mercedes Benz Dealer 12 Nov 2012 (Ask HJ)
  I bought a brand new Mercedes-Benz from the dealer at Croydon 10 days ago. Before the delivery I have noticed that this car could be a 2011 model as it...
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  BMW 120d engine failure at 4 years old (Full service history) 18 Sep 2012 (Ask HJ)
  I have a BMW 120d that has suffered a serious internal mechanical failure, as yet not fully diagnosed. The car is full BMWSH and at 140,000 miles. I bought...
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  Used car with gearbox problems 25 Nov 2011 (Ask HJ)
  I purchased a Fiat Grande Punto 3 weeks ago from a used car dealer. I have noticed a whine in 1st and 2nd gear, and upon visiting a local garage they have...
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  Mechanical problem under 3 months since purchase 8 Oct 2011 (Ask HJ)
  Bought a 2007 Freelander 2, diesel, manual with 57,000 on clock from Evans Halshaw, Sheffield on July 12 2011. I live 250 miles from dealer near Poole,...
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  Faults alarm 26 Sep 2011 (Ask HJ)
  I purchased a used Ford Ka 2009 from a Vauxhall dealer, less than 2 months ago. I am a relatively inexperienced/new driver so perhaps I am not as aware...
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  Why doesn't our warranty cover brake disc pitting on our Mercedes-Benz A-Class? 14 Aug 2010 (Ask HJ)
  My wife has a Merecedes-Benz A-Class bought just over a year ago from one of the car supermarkets. It still has outstanding warranty on it and runs well....
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  Polos apart 3 Oct 2009 (Ask HJ)
  My wife and I bought a three-year old Polo TDi from a VW dealer in Nottinghamshire, as an approved used car. After only six weeks of owning it, it needed...
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  PAS the buck 22 Aug 2009 (Ask HJ)
  Two months ago I bought a 2006 Grande Punto from a local FIAT dealer. It was 1 owner and low mileage 18,000 miles. I paid extra to have warranty cover...
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  Pillar talk 18 Apr 2009 (Ask HJ)
  I am the proud owner of a 2-year-old Morgan Plus 4, which I am generally very pleased with. Recently (within the 24 month warranty period) the car has...
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  How much should I expect Land Rover to contribute to my engine repair? 22 Dec 2016 (Ask HJ)
  I have owned and loved a Land Rover Discovery 4 for the last 6 years and the mileage is 59,500. Two weeks ago catastrophic engine failure occurred. This...
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  Is my used warranty legal? 15 Mar 2014 (Ask HJ)
  I have just collected a second hand Vauxhall Corsa from our local car dealership and have been given a 'six month specific warranty'. The warranty details...
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  I've bought a MINI Cooper with a gearbox fault - am I covered under consumer protection for the cost of repairs? 10 Sep 2010 (Ask HJ)
  I've just purchased a MINI Cooper 54 plate, costing me £6299 from a small dealer. I have finance on the £6000, and have paid £299 cash. I bought it on...
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  Dealer misled me about a preregistered car - can I take legal action? 28 May 2017 (Ask HJ)
  I bought a pre-regisered car. At the time of buying, the risk involved (driving a car which is not registered under my name) wasn't mentioned. My understanding...
• Alfa Romeo jts - Engine Failure on approved car 27 Jul 2010 (Forum)
  - and I'm sure they will try and wiggle their way out of paying.) Would i have any case against the dealer within consumer rights / sale of goods act - should it get that far? Any advise would be gratefully received. KA.  
• My dealer doesn't seem to care 23 Dec 2006 (Forum)
  . As consumers we have rights under the sale of goods acts but getting them enforced is all down to us. It says above this box "no naming and shaming" - ok, that's the rules here but I wish someone had told me about my dealer before I bought my car - and as for the manufacturer caring, just don't expect
• Drifting Fiat Punto (follow-up) 14 Feb 2002 (Forum)
  A couple of weeks ago I posted a query about my wife's Punto. She found that when she was toodling down the M5 at about 60 or 70 mph the car would occasionally drift to left or right for no apparant reason. A bit like being blown off course in a strong wind but it happens on windless days
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  Mazda CX-3 blocked heater matrix - will my warranty cover it? 22 Feb 2022 (Ask HJ)
  I have a Mazda CX-3, which I bought from new from a Mazda dealer. It has a full service history and 14,500 miles. As of the past few months the air conditioning...
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  I unknowingly bought a remapped van - do I have to pay to fix the problems this remap has caused? 5 Jun 2018 (Ask HJ)
  I bought a 2013 Volkswagen Transporter from a Volkwagen commercial van dealer in Wales six months ago. I've already had the van back there for a couple...
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  Who is liable for fault on my Audi A4? 19 May 2012 (Ask HJ)
  I bought an Audi A4 on 02/11/2011 from Midlands Motors in Birmingham. There was a 2 year external warranty offered. Approx 1 month & 400 miles ago...