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Our fusebox caught on fire - do we have any recourse as we've only owned it five months? 21 Sep 2017 (Ask HJ)
We've owned a 2013 Volkswagen Passat for the past five months. This morning, while my wife was driving to work, she heard a crackle and thought it was... -
I bought a used car that broke down after three days - am I entitled to a refund? 6 Feb 2019 (Ask HJ)
I’ve just purchased a second-hand car from a garage that has broken down and is displaying engine malfunctions within three days of purchase. I called... -
My used Porsche Boxster 987 has a serious leak - should the dealer contribute to the repair costs? 19 Mar 2017 (Ask HJ)
After four months of ownership, I've just discovered that my Porsche Boxster 987 S has a permanently sodden carpet behind the front passenger seat (which... -
Skoda Citigo has hidden accident history - what are my rights? 3 Oct 2016 (Ask HJ)
I bought a three-year-old Skoda Citigo from a dealer eight weeks ago. Recently, it went into a local Skoda dealer for some minor recall work. However,... -
Vauxhall Insignia engine seizure - what are my rights? 25 Jul 2016 (Ask HJ)
I bought a 2010 Vauxhall Insignia 2.0 CDTI in March and took out a service plan with the dealer, who has serviced the vehicle since then. The vehicle had... -
Discovered my Audi A5 quattro is front-wheel drive - what are my rights? 1 May 2016 (Ask HJ)
I bought a Audi A5 TDI quattro two years ago. A few weeks ago - while getting some new tyres fitted - I was told that my car is front-wheel drive and not... -
Dealer won't repair faulty gearbox 20 Jan 2016 (Ask HJ)
Ten months ago I purchased an approved used SEAT Leon (2012 plate) with just 11,000 miles on the clock. Three months after purchase it started making a... -
Faulty second hand car 1 Sep 2015 (Ask HJ)
I bought a car last month and it ended up with a faulty turbo a week after. I put a deposit towards it on the 12th, the car passed the MOT on the 14th... -
Does this warranty gearbox repair proposal meet the legal requirement? 30 Jul 2011 (Ask HJ)
I bought a used 2004 Ford Fusion manual from a dealer. The sale included a warranty with a company called Warranty2000. Soon after purchase, I had a gearbox... -
Drip die 17 Apr 2010 (Ask HJ)
My sister bought a 1998 Rover 200 (1.8 engine) less than 2 weeks ago. The car had 105k miles on clock and she paid the sticker price of £995 and received... -
Nissan X-Trail (2001 - 2007) - consumer rights 10 Feb 2010 (Forum)
Greetings all I've read Honest John's advice page on Sale of Goods act etc and I'm pretty sure I'm within my rights to invoke it under my current circumstances...however it's always good to get some thoughts from others! So here we go: Bought a used Nissan Xtrail 2.5 SVE from a dealer -
Where do I stand legally with a dealer I bought a classic car from? 3 Sep 2019 (Ask HJ)
I bought a 1991 Roller from a dealer a couple of hours or so journey from me. On test drive the aircon was not blowing cold, so the dealer said he'd get... -
SEAT Toledo - How long to allow for repair 7 Apr 2021 (Forum)
post on here, I understand that the 30 days I have under the CRA (2015) is frozen while the car is in for repair. https://www.businesscompanion.info/focus/car-traders/part-b-your-obligations-under-consumer-rights-act-2015-cra Question is, how long should I give them to attempt repair? -
Ford Focus (1998 - 2004) - 1999 1.8 Oil consumption question 29 Jan 2009 (Forum)
I have a T reg Ford Focus 1.8 petrol which has done 78k miles. I have worked out that since the last oil change which was last November, the engine has consumed about 500ml (0.5 quart/litre) of oil whilst covering about 1000 miles. Is this rate of oil consumption normal and also presumably all car -
Showroom4cars Top Ten 5 Jan 2002 (Forum)
Seeing HJ's report on the Showroom4cars Top Ten and the prominence of BMW therein reminds me that the only BMW I have ever owned was a Dinky toy, given to me by a girlfriend in the late 1960s. At that time, I reckoned BMW were getting it dead right with lean, elegant, well engineered machines -
I've been missold an accident-damaged, remapped car. What are my options? 20 Jun 2020 (Ask HJ)
I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no... -
A dealer won't send my car's documents, so I can't tax or insure it - what do I do? 14 Mar 2018 (Ask HJ)
I bought a used car online. The seller said he was a trader and the car was advertised as a part-exchange, just MoT'd with a one year warranty. I booked... -
I have just brought a used car and would like to know who should take responsibility for resolving a fault 7 Mar 2014 (Ask HJ)
I brought a used Volvo V50 and within a few days noticed resistance in the steering when starting to turn left. I let the second hand car dealer know and... -
What is the point of hybrid vehicles? 14 Oct 2019 (Ask HJ)
What is the point of hybrid vehicles? For a self-charging hybrid, all electrical power would come directly or indirectly from petrol (diesel) engine. Surely... -
Does leaded petrol contain ethanol? 17 Jun 2019 (Ask HJ)
Does leaded petrol contain ethanol?
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