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  Will a rust repair be covered in warranty on my used Civic? 30 Dec 2012 (Ask HJ)
  I have just bought (approx 1 month ago) a 59 plate Civic 2.2 CDTi from AC. I have just noticed a little bit of rust when putting some stuff in the boot...
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  Who pays for this repair? 21 Oct 2012 (Ask HJ)
  I have a 2008 Ford focus 1.6 Zetec petrol, manual gearbox. Purchased this car in April this year from ford main dealer. car had done 7400 miles. It...
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  Faulty car - do I have a case? 5 Oct 2011 (Ask HJ)
  I bought this car new and since then learnt that the engine has a design fault around burning oil. It has a TPI completed on it but still is burning a...
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  Faulty gearbox 8 May 2011 (Ask HJ)
  I bought a used Honda Civic with a full service history in January of this year for £7500. The car recently (whilst on holiday) developed a fault which...
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  Why won't our dealer repair the faulty gearbox in my daughter's 2009 Ford Focus? 2 May 2011 (Ask HJ)
  My daughter has had a 2009 1.6 Zetec Ford Focus for about 16 months, purchased from a Ford dealer with about 3,500 miles recorded when acquired. Soon after...
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  Should the dealer replace a defective tyre fitted to a BMW 530d I just bought? 27 Jul 2010 (Ask HJ)
  I bought a lovely BMW 530d on an 05 plate from a dealer. When I went to pick it up everything was fine. When I got out of the village and got my speed...
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  Can my daughter reject her problem-ridden car even after repairs have been attempted? 15 Jun 2010 (Ask HJ)
  My daughter's car has been returned to the dealer five times for various faults since purchase on 2 April. Although the dealer has addressed the faults...
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  One bournemouth every minute 26 Sep 2009 (Ask HJ)
  I purchased a second-hand diesel Freelander from a trader in Melksham on 18th April 2009. It is a 2006/55 plate with approx 51k mileage when I bought it....
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  Automatic transition 4 Apr 2009 (Ask HJ)
  I own a 2004/54 Audi TT 3.2 litre DSG, now at 40,000 miles. For some weeks I have noticed the water in the header tank is more like light brown soup with...
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  Can I get a refund from the dealership who mis-sold me a damaged Renault Captur? 10 Feb 2017 (Ask HJ)
  I bought a year old Renault Captur at the weekend and it appears to be a nice, well-kept car. However, driving it home I noticed what looked like specks...
• SEAT Leon ST - Within 30 days right to reject, dealer refusing to 22 Nov 2022 (Forum)
  the £0.45 seems on the extreme high end to me so I will have to fight that. So, my question. As far as I can tell I will not have to pay them a weekly rental, I cannot find mention of that anywhere in the Consumer Rights Act. But I do have to pay the mileage. When all is said and done I
• Honda Civic - Garage fitted V rated tyres to front instead of H 29 May 2012 (Forum)
  time, as the vehicle doesn't feel so surefooted on the roads over 30mph approx. The tyre depths are approx 7mm on the front. Does anyone know where I can find out what the new tread depth should be or how to find out? What is the best thing to do now? What are my consumer rights. They also
• Alfa 156 - Engine failure after 5 months 19 May 2011 (Forum)
  to repair (but not essential) which we couldn't afford and the dealer refused to help (which we accepted).  Since getting the car we have had the anti roll bars repaired, the wishbones & brushes and replaced all the brakes so a fair bit of money spent... The car consumed lots of oil
• Fit for sale? 5 Feb 2007 (Forum)
  some advice on my consumer rights.... Is the dealer liable? Is it wear and tear? Can I expect a heated debate? If it comes to it can I threaten a small claims court? None of these issues may arise if the dealer (as I hope) simply complies and sorts it for me but advice would be appreciated.
• Parts for Isuzu Rodeo 12 Aug 2003 (Forum)
  Yes that's right, and Isuzu Rodeo. A mate of mine bought one a couple of weeks ago from a dealer in surrey who specialises in US spec left hand drive vehicles. It is a 4x4, and looks just like a Vauxhall Frontera. It must be the same platform , and the result of some kind of joint venture. however
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  On going fault with a new vehicle - legal advice 6 Jun 2012 (Ask HJ)
  I purchased a new Hyundai i30 just under two and a half years ago and have had numerous problems with it since new: Firstly, just under a month of having...
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  Bought a faulty used car - what are my legal rights? 28 Apr 2015 (Ask HJ)
  I bought a 2003 Audi A3 a few days ago. On the drive home, I noticed the car was noisy, with a heavy knocking noise whilst idling. I took it to a local...
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  I bought a car six months ago and the clutch now needs replaced - what are my rights? 4 May 2018 (Ask HJ)
  I bought a 2015 Citroen C1 with 26,000 miles on it six months ago, which was serviced before I had it delivered. A month in, I first used the horn, and...
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  Can we reject our Mazda MX-5 because of its gearbox problems? 6 Jul 2010 (Ask HJ)
  Back in March we bought a Mazda MX-5. It's a 2007 57-plate 2.0 Sport. We test drove it and thought the gearbox was a little tricky to get into first gear...
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  I bought a faulty car and want to reject it - do I have to let the garage attempt to fix it first? 4 Jan 2018 (Ask HJ)
  I bought a 2014 Audi A3 S-Line from Norwich Audi, they delivered it to me in Coventry, sight unseen and from the day I received the car it had an unusual...