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Faulty Renault Kangoo - should I be fixed under dealer warranty? 3 Oct 2013 (Ask HJ)
My elderly father bought a 2004 Renault Kangoo three months ago from a dealer. As part of the deal, he got three months warranty, but has had lots of problems... -
Our new Honda FR-V's engine problem is being blamed on us - what can we do? 28 Sep 2013 (Ask HJ)
My Honda FR-V 2.2iCTDI, bought from a Honda dealer on 3 February 2013 with a warranty, broke down on the M25 two weeks ago. The engine began smoking and... -
Dealer won’t replace dangerous cracking tyres on my used car – what can I do? 24 Aug 2013 (Ask HJ)
Last month I bought a 2007 Mercedes-Benz E350 from a Kia dealer. I noticed that it was making a groaning noise from the front, and informed the dealer.... -
Corrosion issues with Subaru Forester - what can I do? 18 Jul 2013 (Ask HJ)
My 2008 Subaru Forester has corrosion issues, but the dealer I bought the car from refuses to accept any liability. The dealer says the rust is due to... -
Corsa 1.3 CDTi with intermittent starting fault 30 Jun 2013 (Ask HJ)
I purchased a 2004 Vauxhall Corsa 1.3 CDTi five weeks ago from used car dealer. From the moment I got the car, it has had intermittent starting problems.... -
I want to reject my faulty secondhand motorhome but the dealer wants to repair it - where do I stand? 29 Jun 2013 (Ask HJ)
Last Friday I collected a 2006 motorhome based on a Renault Master 2.5 with 25,000 miles from a reputable dealer. From paying the deposit to collecting... -
Honda Civic S Type brake pads - replacement on a car we have just bought? 6 Jun 2013 (Ask HJ)
At the end of March we purchased a Honda Civic 2003 S Type car with 58850 miles on the clock, as part of the deal we had the car serviced and MOT'd at... -
The clutch has failed on a used Golf I just bought - must I foot the bill for repairs? 25 May 2013 (Ask HJ)
My problem is with a used Golf that I purchased a few months ago. This was bought from a local Volkswagen franchise from which I have bought a number of... -
I was sold a re-sprayed Scimitar - can I get a partial refund? 27 Apr 2013 (Ask HJ)
I recently bought a 1980 Reliant Scimitar for £5750. One of the attractions of this car was that it had been owned by the deceased Don Pither who wrote... -
Is my Citroen Xsara Picasso covered by the Sale of Goods Act? 16 Feb 2013 (Ask HJ)
Are cars covered by the Sale of Goods Act 1979? My five-year-old, 29,000 mile Citroen Xsara Picasso suffered a catastrophic clutch failure with little... -
Dealer mistake is going to cost me - what can I do? 2 Feb 2013 (Ask HJ)
I recently bought a 2012 Volvo XC60 from the local franchised dealer. It was their demo vehicle with 6500 miles. I explained I ideally wanted to buy new,... -
Mercedes Benz Dealer 12 Nov 2012 (Ask HJ)
I bought a brand new Mercedes-Benz from the dealer at Croydon 10 days ago. Before the delivery I have noticed that this car could be a 2011 model as it... -
BMW 120d engine failure at 4 years old (Full service history) 18 Sep 2012 (Ask HJ)
I have a BMW 120d that has suffered a serious internal mechanical failure, as yet not fully diagnosed. The car is full BMWSH and at 140,000 miles. I bought... -
Used car with gearbox problems 25 Nov 2011 (Ask HJ)
I purchased a Fiat Grande Punto 3 weeks ago from a used car dealer. I have noticed a whine in 1st and 2nd gear, and upon visiting a local garage they have... -
Mechanical problem under 3 months since purchase 8 Oct 2011 (Ask HJ)
Bought a 2007 Freelander 2, diesel, manual with 57,000 on clock from Evans Halshaw, Sheffield on July 12 2011. I live 250 miles from dealer near Poole,... -
Faults alarm 26 Sep 2011 (Ask HJ)
I purchased a used Ford Ka 2009 from a Vauxhall dealer, less than 2 months ago. I am a relatively inexperienced/new driver so perhaps I am not as aware... -
Why doesn't our warranty cover brake disc pitting on our Mercedes-Benz A-Class? 14 Aug 2010 (Ask HJ)
My wife has a Merecedes-Benz A-Class bought just over a year ago from one of the car supermarkets. It still has outstanding warranty on it and runs well.... -
Polos apart 3 Oct 2009 (Ask HJ)
My wife and I bought a three-year old Polo TDi from a VW dealer in Nottinghamshire, as an approved used car. After only six weeks of owning it, it needed... -
PAS the buck 22 Aug 2009 (Ask HJ)
Two months ago I bought a 2006 Grande Punto from a local FIAT dealer. It was 1 owner and low mileage 18,000 miles. I paid extra to have warranty cover... -
Pillar talk 18 Apr 2009 (Ask HJ)
I am the proud owner of a 2-year-old Morgan Plus 4, which I am generally very pleased with. Recently (within the 24 month warranty period) the car has...