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Electric vehicle battery warranty 30 Sep 2016 (Ask HJ)
I recently bought a Peugot Ion electric vehicle, 3 years old but with very low mileage. I am generally delighted with the car but disappointed with the... -
Stuttering Peugeot 508 15 Jul 2016 (Ask HJ)
I purchased three year old Peugeot 508 2.0 HDI 140 from a local dealer last week. It's generally in good condition, with 80,000 miles on the clock. Having... -
LPG conversion not fit for purpose - what should I do? 20 Nov 2013 (Ask HJ)
I had my Talbot motor home LPG converted by a registered garage. I was told the BRC system was the best and at considerable expense authorised the conversion.... -
Bought a used car that's faulty - what can I do? 14 Oct 2013 (Ask HJ)
Last week I bought a 2003 Alfa Romeo 156 for £1799. It was cosmetically very good inside and out and had a full service history. I checked the oil and... -
Nissan will not adjust their compensation for my daughter's Qashqai's differential fault. 3 Aug 2013 (Ask HJ)
I wrote to you in May regarding problems my daughter was experiencing with regard to the differential of her Nissan Qashqai and the amount of compensation... -
My used MINI is problematic, can I get a refund? 30 Jan 2013 (Ask HJ)
I bought it in December (21st)) Ive since driven 1070 miles. ( (Most of that was just driving it home - dealer is 300 miles away) The power steering fails... -
Will a rust repair be covered in warranty on my used Civic? 30 Dec 2012 (Ask HJ)
I have just bought (approx 1 month ago) a 59 plate Civic 2.2 CDTi from AC. I have just noticed a little bit of rust when putting some stuff in the boot... -
Who pays for this repair? 21 Oct 2012 (Ask HJ)
I have a 2008 Ford focus 1.6 Zetec petrol, manual gearbox. Purchased this car in April this year from ford main dealer. car had done 7400 miles. It... -
Faulty car - do I have a case? 5 Oct 2011 (Ask HJ)
I bought this car new and since then learnt that the engine has a design fault around burning oil. It has a TPI completed on it but still is burning a... -
Faulty gearbox 8 May 2011 (Ask HJ)
I bought a used Honda Civic with a full service history in January of this year for £7500. The car recently (whilst on holiday) developed a fault which... -
Why won't our dealer repair the faulty gearbox in my daughter's 2009 Ford Focus? 2 May 2011 (Ask HJ)
My daughter has had a 2009 1.6 Zetec Ford Focus for about 16 months, purchased from a Ford dealer with about 3,500 miles recorded when acquired. Soon after... -
Should the dealer replace a defective tyre fitted to a BMW 530d I just bought? 27 Jul 2010 (Ask HJ)
I bought a lovely BMW 530d on an 05 plate from a dealer. When I went to pick it up everything was fine. When I got out of the village and got my speed... -
Can my daughter reject her problem-ridden car even after repairs have been attempted? 15 Jun 2010 (Ask HJ)
My daughter's car has been returned to the dealer five times for various faults since purchase on 2 April. Although the dealer has addressed the faults... -
One bournemouth every minute 26 Sep 2009 (Ask HJ)
I purchased a second-hand diesel Freelander from a trader in Melksham on 18th April 2009. It is a 2006/55 plate with approx 51k mileage when I bought it.... -
Automatic transition 4 Apr 2009 (Ask HJ)
I own a 2004/54 Audi TT 3.2 litre DSG, now at 40,000 miles. For some weeks I have noticed the water in the header tank is more like light brown soup with... -
Can I get a refund from the dealership who mis-sold me a damaged Renault Captur? 10 Feb 2017 (Ask HJ)
I bought a year old Renault Captur at the weekend and it appears to be a nice, well-kept car. However, driving it home I noticed what looked like specks... -
On going fault with a new vehicle - legal advice 6 Jun 2012 (Ask HJ)
I purchased a new Hyundai i30 just under two and a half years ago and have had numerous problems with it since new: Firstly, just under a month of having... -
Bought a faulty used car - what are my legal rights? 28 Apr 2015 (Ask HJ)
I bought a 2003 Audi A3 a few days ago. On the drive home, I noticed the car was noisy, with a heavy knocking noise whilst idling. I took it to a local... -
I bought a car six months ago and the clutch now needs replaced - what are my rights? 4 May 2018 (Ask HJ)
I bought a 2015 Citroen C1 with 26,000 miles on it six months ago, which was serviced before I had it delivered. A month in, I first used the horn, and... -
Can we reject our Mazda MX-5 because of its gearbox problems? 6 Jul 2010 (Ask HJ)
Back in March we bought a Mazda MX-5. It's a 2007 57-plate 2.0 Sport. We test drove it and thought the gearbox was a little tricky to get into first gear...