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  Bought on finance - what are my rights? 19 Jan 2015 (Ask HJ)
  Hi, I ordered a brand new Audi A3 in April 2014, the car was delivered in early July. On delivery I realised it was missing one of the options I requested,...
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  Running out of patience, what are my rights? 18 Apr 2011 (Ask HJ)
  I bought a car on 12 February 2011 from Turtles Peugeot in Ballymena, Co Antrim. I have been back and forth to the dealer approximately 10 times since...
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  HPI problem on a car thought to be HPI clear 8 Mar 2011 (Ask HJ)
  Hi. We bought a car from a dealer 19 Oct 09. The dealer did a HPI on the car 11 Sept 09 and it was totally clear. Now we have gone to part ex the car...
• Kia Rio - Cylinder Head Gasket - 5 months after purchase 3 May 2023 (Forum)
  my rights under the Consumers Rights Act 2015.
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  My lease car is faulty - but no one will take responsibility? 7 Jun 2017 (Ask HJ)
  I took out a contract lease on a new Ford Ranger. The vehicle broke down on delivery due to a variety of warning lights on the dash and was taken back...
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  What are my rights in returning a damaged car I recently bought? 19 Dec 2016 (Ask HJ)
  I bought an 8 month old BMW 1 Series from a local car dealer in November 2016. There have been a few clues as to its history such as ill fitting door trims,...
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  Can I reject my car over its replacement engine? 30 Jan 2016 (Ask HJ)
  I have recently bought a two year old Vauxhall Corsa from a major national dealer. The car had some technical difficulties - which the dealer was failing...
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  Bought a faulty reconditioned engine - what are my rights? 31 Mar 2015 (Ask HJ)
  I bought a reconditioned engine last week from a specialist supplier. However, after my local mechanic fitted the engine, it was diagnosed with a leaking...
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  Failing synchromesh on a used car bought from a dealer? 21 May 2013 (Ask HJ)
  I recently bought a used 58 plate Audi A4 avant from a dealer, less than three months ago. A few weeks after buying it I noticed that at times it was...
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  Expensive repairs after a short time 20 Jun 2011 (Ask HJ)
  We bought a second hand Audi A3 (2006/56 plate, diesel, 92k) from a garage at the price of £7,500 (the price had been dropped from £7,995 that weekend...
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  I was sold a car and wasn’t informed that it had been a "total loss" - is there anything I can do? 7 Dec 2019 (Ask HJ)
  I bought a car seven months ago. On the day of purchase I was told it was listed as a Category N; however, the dealership made it clear to me that no bodywork...
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  Ford S-MAX engine failure after 44,000 miles 17 Oct 2016 (Ask HJ)
  I bought a six month old Ford S-Max from a dealer in 2011. The car had 6000 miles on the clock when I bought it and has been regularly serviced ever since....
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  Mercedes-Benz C-Class coolant problems 25 May 2016 (Ask HJ)
  My Mercedes-Benz C250 CDI W204 is four years old with just under 32K miles on the clock. Yesterday it came back from its service and the dealer informed...
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  New car damaged on deliver 4 Jun 2014 (Ask HJ)
  In January this year I bought a brand new Peugeot 207cc. I paid a £500 deposit in October last year with my credit card and paid the balance a week before...
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  Why does the RAC provide a one-month warranty when consumers are protected for six months anyway? 28 Sep 2013 (Ask HJ)
  I note a RAC advertisement in this week’s Telegraph Motoring for used cars. It mentions a warranty - a minimum of one month supplied by the dealer. In...
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  I bought a cheap Ford Mondeo which broke down - does the dealer have any responsibility? 31 Jul 2010 (Ask HJ)
  I bought a 1999 Ford Mondeo 1.8i two weeks ago for £895 from a dealer. I was told it would be serviced and, for them, safety was paramount and that I would...
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  Volkswagen Scirocco gearbox failure 10 May 2016 (Ask HJ)
  The gearbox on my Volkswagen Scirocco 2.0 diesel failed at high speed on a motorway, with the wheels locking solid. A frightening experience. Gearbox...
• Cazoo - as Buyer isolating 22 Dec 2020 (Forum)
  if there isn't one of their service centres anywhere near and you need a warranty / consumer rights repair? I've read the Trustpilot reviews for Cazoo - very very few bad but then they are very bad....  
• Nissan X Trail 2003 - Broken Cam Chain 2 weeks after purchase 9 Aug 2013 (Forum)
  Hi, If anyone can advise what my consumer rights I have it would be much appreciated. Basically purchased a Nissan X Trail from a dealer, the car is 10 years old.  Came with 3 month warranty but only up to a value of £1000. Literally 2 weeks to the day
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  Oil consumption 8 Apr 2011 (Ask HJ)
  I have a 2001 Hyundai Accent 1.5L SOHC engine with 135,000km reading on dash It used to consume engine oil upto 500ml per 1000km, I got the engine overhauled...