What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Running out of patience, what are my rights?
I bought a car on 12 February 2011 from Turtles Peugeot in Ballymena, Co Antrim.
I have been back and forth to the dealer approximately 10 times since I bought the car, so far they have replaced a pressure pump and fuel injectors.
I now have more problems with the car, there is black smoke coming from the exhaust and the window wipers go by themselves, even though it isn't raining.
Also, when I am driving it feels like I am constantly pressing the brake pedal, the car feels like it is jerking.
I have to return my car to the dealer on Tuesday (19th April 11) for them to have a look at it.
The car was sold to me with a three month warranty. However when i asked about this I was told all the work they have carried out so far is out of good will!
I have no paperwork for any work carried out so far even though i have asked for this 2+ times.
Can you please advise on my rights? I am so fed up with this vehicle.
I have been back and forth to the dealer approximately 10 times since I bought the car, so far they have replaced a pressure pump and fuel injectors.
I now have more problems with the car, there is black smoke coming from the exhaust and the window wipers go by themselves, even though it isn't raining.
Also, when I am driving it feels like I am constantly pressing the brake pedal, the car feels like it is jerking.
I have to return my car to the dealer on Tuesday (19th April 11) for them to have a look at it.
The car was sold to me with a three month warranty. However when i asked about this I was told all the work they have carried out so far is out of good will!
I have no paperwork for any work carried out so far even though i have asked for this 2+ times.
Can you please advise on my rights? I am so fed up with this vehicle.
Asked on 18 April 2011 by baffy_uk
Answered by
Honest John
The garage is liable to either fix the car once and for good or to refund the purchase price:
www.honestjohn.co.uk/faq/consumer-rights/
www.honestjohn.co.uk/faq/consumer-rights/
Similar questions
My Toyota Urban Cruiser has done 51,000 miles, is on a 2009 plate and the joint between the back box and the remainder of the system has corroded through and is now detached. Should I have expected it...
My 2008 Ford Fiesta has started making a knocking noise at the back, next to the exhaust. My local garage has replaced the box, but the nose persists. Any idea why this is?
My wife drives a 2004 Mercedes-Benz SLK 200, with 73,000 miles on the clock. It is in decent condition, but last week my wife ran over a gate closing device and damaged the exhaust. The whole exhaust has...
Related models