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I bought a car with cracked, old tyres - should the dealer pay to replace them? 4 Jul 2017 (Ask HJ)
I've just bought a used Porsche 911 Turbo and the front tyres are the originals by the look of them. They've got plenty of tread left, as they've only... -
Unfair parking ticket - what can I do? 5 Nov 2014 (Ask HJ)
I parked in a car park in Stockport recently. I paid my £1.50 at the machine, did my shopping, and left. A week later I received a letter from the parking... -
Unusual rear tyre wear on my Skoda Octavia - is this a fault? 18 Aug 2012 (Ask HJ)
I bought a new Skoda Octavia Estate 2.0TDI CR 18 months ago. I'm very happy except that for the last 6000 miles or so there has been a steady increase... -
Why won't Volkswagen replace my Golf's oxidised alloy wheels? 16 Aug 2010 (Ask HJ)
I bought in November 2009 (privately) a Volkswagen Golf GTI (January 2008) with 9300 miles and a full Volkswagen dealer service history. I noticed, only... -
I'm looking to buy either a new Jaguar XE or a Genesis G70 - which is the better option? 22 Mar 2023 (Ask HJ)
We are looking to replace my car in the next six months and need a bit of your advice. My wife has taken a shine to the Jaguar XE so we have been looking... -
My Ford Fiesta just had an engine replacement - should I cut my losses and trade it in? 27 Oct 2017 (Ask HJ)
My 2014 Ford Fiesta 1.0 Ecoboost has been in the garage since 27 July 2018 and they have now decided that it needs a new engine. This will be done as a... -
Range Rover Evoque panoramic roof cracked when we manually closed the boot - is this normal? 24 Aug 2017 (Ask HJ)
My girlfriend closed the boot of our Range rover Evoque manually, without using the auto button. I was sitting in the driver seat at the time and it made... -
I bought a car that was possibly written off - where do I stand legally? 12 Aug 2017 (Ask HJ)
I've just bought a car on finance. When the company went to change the logbook online, the system wouldn't work. We filled out a form for a new logbook... -
Am I entitled to return my 2012 Volkswagen Golf 2.0 TDI to the dealer after multiple faults occured? 10 Mar 2017 (Ask HJ)
I purchased a 2012 Volkswagen Golf 2.0 TDI Bluemotion that had done 44,000 miles from a Volkswagen used car dealer. Within the first month, I noticed that... -
Can I reject my used car? 17 Oct 2013 (Ask HJ)
I bought a 2010 Audi A8 last year, but have always felt that something was not quite right with it. The problems started under light acceleration, with... -
A learner driver hit me and now his insurance are refusing to pay out - should I take legal action? 12 Jul 2017 (Ask HJ)
I was recently sat stationary at a junction when a third party drove into the back of me because he was waving at another driver in a vehicle in the next... -
Rejecting a car as not fit for purpose 19 Jan 2013 (Ask HJ)
In August 2012 I bought a 2008 BMW 330i from my local main dealer. The car appeared to be in superb condition with around 15,000 miles on the clock. However,... -
My Skoda Superb on a four-year PCP is faulty - should I reject it in case it can't be fixed? 20 Mar 2018 (Ask HJ)
I took out a four-year PCP on a Skoda Superb in October 2017. I quickly realised there was an issue with the gearbox, particularly when changing between... -
My new Audi A3 automatic is going to take nine months to arrive! What are my rights? 6 Sep 2010 (Ask HJ)
I signed an order and paid the deposit on a new Audi A3 Cabriolet automatic on 24 May and the order says for delivery in mid-September (although the dealer... -
Faulty MINI One - should the dealer pay for repairs? 10 Nov 2014 (Ask HJ)
I recently bought a 2007 MINI Hatch One from a dealer for £3300. The car had 104,000 miles on the clock, full service history, one month’s MoT. Twenty... -
Faulty used car - can I demand a refund? 8 Sep 2013 (Ask HJ)
Last year I bought a Volkswagen Polo from an authorised dealer. The car was an ex-demonstrator and had just 7000 miles on the clock. Over the past few... -
Car not of a satisfactory quality. What are my rights? 9 Aug 2016 (Ask HJ)
To mark my wife's 50th birthday in April 2015 she decided to buy a Mini. After test driving a Main Dealer Demonstrator, I she purchased it with 3500 miles... -
A bought a car that now needs repairs - and the dealer is refusing to pay. What do I do? 15 Apr 2017 (Ask HJ)
I recently purchased a Vauxhall Astra but within the first 24 hours the battery died and the rear left tyre needed replacing due to having a puncture beyond... -
Why is my Skoda Fabia's engine management warning light coming on? 15 Jun 2010 (Ask HJ)
I have had problems with my Skoda Fabia Comfort 1.2 64bhp which is a 2004 Reg. I have an electrical issue and a bodywork issue. It all started in late... -
How do I get rid of the 'water in fuel' message on my Jaguar XF? 30 May 2017 (Ask HJ)
I recently changed the intercooler on my 2010 Jaguar XF and now I'm getting an intermittent warning message which reads 'water in fuel, consult handbook.'...
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