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  Daughter was involved in a no-fault accident - is a notification only or no-fault claim best? 1 Sep 2017 (Ask HJ)
  Someone has reversed into my daughter's car while she was stationary in car park. It caused £300 of damage to her car. We have notified her insurer, who...
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  My Honda Civic Tourer gives me back problems - can I do anything about improving ride comfort? 1 Aug 2017 (Ask HJ)
  We've just purchased a 2015 Honda Civic Tourer. Unlike our previous car, a Volvo C30, the passenger seat is neither height adjustable or lumber support...
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  Local garage has broken our clutch - what should we do? 22 May 2016 (Ask HJ)
  We are the second owners of 2001 Toyta Yaris 1.3 with 120k on the clock. The clutch started to go at end of last year and it was replaced by a local garage....
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  Legal issue - Private car parking ticket 11 Jan 2013 (Ask HJ)
  We parked in a private car park run by Premier Parking Solutions but unfortunately our tickets was either displayed upside-down or blew over when we closed...
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  What small automatic would you recommend for £9000? 29 Jul 2015 (Ask HJ)
  What small to medium size 5 door petrol automatic hatchbacks can you recommend for £9,000? Usage mainly in town and occasional motorway trips. Reliability...
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  Does the 2021 Honda Jazz have a CVT gearbox? 18 Jul 2022 (Ask HJ)
  We have a 2021 Honda Jazz and I am puzzled as to whether, when the petrol engine is driving the car, if this is through a direct drive or through a CVT...
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  Insuring a temporary driver - how can I lower the price? 10 Dec 2021 (Ask HJ)
  My son is coming home from Poland for Christmas. He's lived in Poland since September 2017 and returned regularly since many times over the years, and...
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  Ford Fiesta won't go into reverse - is the gearbox on the way out? 7 Dec 2016 (Ask HJ)
  Five months ago I bought a 2013 Ford Fiesta 1.25 petrol. I'm only 18 years old and the car was sold with 33,000 miles on the clock and a six month dealer...
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  Need a comfortable car for a long commute 19 Jul 2016 (Ask HJ)
  My wife needs a new car. She's happy with her old Ford Fiesta, but her commute is going to get much longer next month and she needs something which suits...
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  Auxiliary belt failed and seized engine 23 Sep 2015 (Ask HJ)
  My Qashqai is seven and half years old. Full service history with a Nissan dealership. last service only 6 months ago, and has done approx 53k miles. About...
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  Flywheel and clutch failure on Volkswagen Golf - is this a common problem? 5 Dec 2012 (Ask HJ)
  I own a 2009 Volkswagen Golf Plus 1.9 TDI Bluemotion and have noticed an unusual noise coming from under the bonnet. After some investigation by my local...
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  Replacing stolen BMW 14 Jul 2011 (Ask HJ)
  I've recently had my 2008 BMW 335 d M sport saloon stolen after theives broke into out house and stole the keys. My wife is now paranoid that a direct...
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  Faulty S-MAX - What are our options? 7 Apr 2016 (Ask HJ)
  We recently bought a 2007 S-MAX and was told it came with a three month warranty from a third party company. The dealer assured us the car was free from...
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  Shoddy service from a dealer - what should I do? 7 Aug 2014 (Ask HJ)
  Three months ago I purchased a 2008 Volkswagen Scirocco with 45,000 miles on the clock. The car is a petrol mdoel and I bought it from a main dealer in...
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  My Porsche Carrera 997 is suffering from serious corrosion to the brakes - is there any recourse? 18 Aug 2012 (Ask HJ)
  I've just had a call from the Official Porsche Centre which is servicing my 2006 997 Carrera S. They tell me that the nipples on the brake calipers are...
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  Why is my dealer taking so long to repair my Nissan X-Trail's turbocharger? 13 Sep 2010 (Ask HJ)
  I bought a May 2004 X-Trail 2.2 Sport DCI (136) back in 2005 from a fleet company with 16,000 on the clock. In 2006, just out of warranty, the fuel pump...
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  Our 2003 BMW 3 Series is consuming a lot of oil - do you know what's going on? 13 Nov 2018 (Ask HJ)
  We purchased (privately) a 2003 BMW 3-Series 1.8-litre petrol automatic in late 2016, with 49,000 recorded miles. It has a stamped BMW Service Record,...
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  Ford warranty dispute 25 Nov 2012 (Ask HJ)
  The spark plug blew on my Ford Fiesta, leading to a £3000 bill. When inspected, the engine damage was extensive - number four bore was damaged, leaving...
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  Should I take my used Toyota iQ to a main dealer for servicing? 17 Mar 2023 (Ask HJ)
  I've bought a 10-year-old Toyota iQ. Is it worth servicing it at Toyota or my good local garage?
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  How much will it cost to refurbish the wheels on my Skoda Yeti? 16 Jan 2023 (Ask HJ)
  I would like to refurbish the alloy wheels on my 2011 Skoda Yeti. The corrosion on the wheel rim is causing my tyres to lose pressure. Can you tell me...