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Car radio stuck on ‘one hour’ mode 20 Aug 2013 (Ask HJ)
The radio on my 2007 Ford Mondeo is stuck on 'one hour' mode, regardless if the engine is running or not. Ford technical has said it was the GEM module,... -
Cam belts and plastic pulleys 17 Jan 2012 (Ask HJ)
I do low mileage and have the usual cam belt change query. In one of your answers you say that 1.4 & 1.6 VW engines can have plastic pulley issues, but... -
I want a diesel car for my driving school without a DPF. What do you recommend? 3 Oct 2012 (Ask HJ)
I am considering changing one of my driving school cars. Ideally, I would like to purchase a comfortable, quiet diesel car with a cam chain engine and... -
Buying a new Suzuki - Vitara or SX4 S-Cross? 2 Dec 2016 (Ask HJ)
I want to trade-in my 2014 Suzuki Grand Vitara 2.4 litre petrol (manual) for either a Vitara S or the SX4 S-Cross. Both with the 1.4 BoosterJet engine... -
Why are the headlight bulbs on Volvo XC70s so expensive? 22 Sep 2012 (Ask HJ)
I drive a Volvo XC70. Nobody warned me about the cost of replacement of Bi-Xenon headlight bulbs, and in fact I had no idea it had them. For replacing... -
Rejecting a used car 26 Jun 2015 (Ask HJ)
Last Saturday I collect my used Honda S2000 2004 with 112k on the clock. The car was described as fully serviced with a recent service but with a few minor... -
Do modern cars have automatic chokes? 11 Jul 2023 (Ask HJ)
I've just purchased a 72-plate Kia Picanto GT Line S. Do modern cars still have automatic chokes? My immediate area has 30mph camera controlled restrictions... -
A car claims I drove into them when I was parked - how will this pan out? 23 May 2017 (Ask HJ)
I parked (engine off) in a lay-by to the side of a main road to drop off my passenger, who's 77 years old. I turned to the side to say goodbye, when he... -
Nissan will pay 75% of the parts cost for my broken Nissan CVT gearbox- is this reasonable? 8 Jan 2017 (Ask HJ)
I purchased a Nissan Qashqai Acenta 1.6 CVT approximately in October 2015. It was an ex-motabilty, done less that 8,000 miles and had been serviced 3 times... -
Fuel contamination - how did it happen? 26 Oct 2013 (Ask HJ)
I am totally mystified as to how my diesel Ford Mondeo got contaminated with petrol. Last week I filled up with diesel at my local supermarket and drove... -
Found out my Mercedes-Benz C-Class is ex-rental. Do I have grounds for complaint? 17 Mar 2012 (Ask HJ)
I bought a 2011 Mercedes-Benz C250 Bluefficiency Sport CDI Auto with 13,800 miles three weeks ago from a Mercedes dealer for £24,000, which I think is... -
A cyclist is fraudulently claiming my son, a learner driver, knocked him off his bike - what to do? 29 Sep 2017 (Ask HJ)
My son, a learner driver who's driving as a named driver on my daughter's policy, recently received a letter from solicitors claiming that he'd reversed... -
Why does my Nissan Note blow dead insects in my face? 18 Jun 2010 (Ask HJ)
I finally parted with my beloved but batty Rover 75 in favour of Nissan Note. It's within my budget, big enough to house a wheelchair for my mum, and (I... -
Extended warranty won't pay for gearbox failure - what can I do? 8 Sep 2013 (Ask HJ)
I bought a 2007 Toyota Auris last year from an approved dealer, with extended warranty. I’ve recently had some mechanical issues with the car and have... -
What car can you suggest on a £7000 budget? 10 Jul 2019 (Ask HJ)
I have a budget of £7000 and need a reliable used car. I and need it to have lumbar support (or a car seat that is designed for comfort and can support... -
My new Ford Mondeo is scratched - how do I get them to repair it under warranty? 3 Sep 2017 (Ask HJ)
I collected my new Ford Mondeo from the dealer at the beginning of July. I glanced over the vehicle before collection and it appeared to be okay. The following... -
Roadside scams in London - be warned... 9 Oct 2012 (Ask HJ)
Due to our slow moving traffic in central London a variety of scams have been invented to part motorists from their money. Sad to say I fell prey... -
How should I proceed with the garage that sold me a BMW 118i with a faulty battery? 15 Dec 2010 (Ask HJ)
I bought a 2-year-old BMW 118d last May from the local BMW dealer. It is a fantastic car, but the stop-start function didn't work from day one. I reported... -
Rubbish ZX 9 Jan 2010 (Ask HJ)
Two weeks ago, while driving my 1997 Citroen ZX, I was involved in a collision with a Land Rover Freelander. The other driver admitted liability to the... -
Slown ranger 9 Jan 2010 (Ask HJ)
I am having trouble with my 2006 VW Golf TDI and wondered if you might have any thoughts. I am not technologically literate, but I understand that the...