I collected my new Ford Mondeo from the dealer at the beginning of July. I glanced over the vehicle before collection and it appeared to be okay. The following day, I noted that the rear bumper was actually buckled and notified the dealer. Although he offered to fix it, being an old mechanic, I used a body shop trick to straighten it with complete success. I then garaged the car for three weeks and went on holiday. When I next used the car, the sun highlighted several deep scratches on the tailgate glass, which I again reported to the dealership. The vehicle had covered 60 miles at that point. In their response, they informed me that as it hadn't been spotted at PDI, then no warranty claim would be entertained. I called in a glass polisher at a cost of £100 and they removed around 90% per cent of the scratches, but the deepest are still there. Checking the vehicle more closely I can now see several scratches on the roof of the car too. I guess I cannot reject the car, but the dealer quotes me £450 to replace the tailgate glass. Where do I stand? Should this be a warranty claim? Vehicle has now covered 87 miles.