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Our car has been written off as a Cat N - what happens with the current insurance policy? 24 Sep 2018 (Ask HJ)
My son was involved in an accident and his car declared a total loss. An engineer inspected the car and classed it as Cat N ( the damage is door and panel... -
My car is louder inside since having the rear bumper repaired - what should I do? 17 Aug 2018 (Ask HJ)
I raised a claim with my insurer for fixing the rear bumper of my car, which was damaged while reversing. The rear bumper looks plastic, but I'm not sure... -
Our lease car was resprayed - why are the lease company charging us £700? 3 Aug 2018 (Ask HJ)
I have just returned a car at the end of the two year lease. While we had it, we had a non-fault accident and one side of the car had to be resprayed.... -
Is a low mileage pick-up a good buy? 1 Aug 2018 (Ask HJ)
I have the opportunity to purchase a well looked-after Nissan Navara 2.3-litre diesel auto. It has 9000 miles and was first registered in May 2016. The... -
How do I prevent carb icing? 25 Jul 2018 (Ask HJ)
How do I prevent carb icing on my 1973 1600 Volkswagen Beetle engine? -
What's the best, used pick-up to buy? 9 Jul 2018 (Ask HJ)
What's the best automatic, double cab pick-up truck to buy second-hand? -
My 2012 car failed its MoT due to a faulty DRL - is this right? 4 Jun 2018 (Ask HJ)
A couple of days ago my 2012 BMW 520d failed its MoT due to O/S DRL not working. The dipped and high beams worked fine. It cost me almost £800 to change... -
Will my No Claims Discount lapse if I don't have a car insured in my name? 6 Mar 2018 (Ask HJ)
Due to redundancy I'm going to be without a car for up to three months, this is due to my leased car being returned to the finance company next month and... -
Why don't diesel cars come with an option to manually regenerate the DPF? 12 Feb 2018 (Ask HJ)
I'm interested in understanding why a driver cannot request their car to kick off a regeneration manually, for example, when they get on the motorway for... -
My Porsche Boxster 918 was stolen and recovered the same day - so why won't my insurer return it to me? 21 Dec 2017 (Ask HJ)
My 981 Porsche Boxster was stolen and recovered the same day (15 August 2017). I'm still waiting to get it back from the insurance company. The ECU was... -
Injector in our Volkswagen Caravelle failed - are we due any goodwill from Volkswagen? 22 Aug 2017 (Ask HJ)
Our 2011 Volkswagen Caravelle broke down suddenly (no warning lights) a month ago. A local, non-franchise Volkswagen garage replaced the number one injector.... -
The clutch on my MINI Countryman has failed after 1000 miles - is MINI liable? 11 Aug 2017 (Ask HJ)
We purchased an approved used 2015 MINI Countryman 1.6 petrol with 11,000 miles from a Mini dealer 12 months ago. We have driven it 1000 miles in the last... -
The catalytic converter light has come on - is this related to the emissions fix? 31 Jul 2017 (Ask HJ)
I have a 2011 Volkswagen Touran 2.0 TDI. It had the Volkswagen emissions fix about six months ago and I have not had any noticeable problems with it. There... -
Asked main dealer to change cam belt but he didn't - is he hoping the car fails so I have to replace it? 5 Jul 2017 (Ask HJ)
I want my 207,000 mile 2007 Vectra 1.9 diesel to keep going for a while. I asked the main dealer to change the cam belt and give a full service, put a... -
Would the DVSA require a new catalytic converter to import my 1985 Pininfarina Spider from Spain? 3 Jul 2017 (Ask HJ)
I have recently bought a 1985 Pininfarina Spider Europa (Fiat 124). It is in good condition but I am currently refurbishing neglected areas. The catalytic... -
Should I have to foot the bill for the emissions fix wrecking my van? 15 May 2017 (Ask HJ)
Had the software update done by the AA on behalf of Volkswagen. Since it was done, my Volkswagen Caddy Maxi has gone into limp mode with an apparent EGR... -
BMW X3 triad of lights, 4X4, ABS and Brake 29 Apr 2017 (Ask HJ)
I have a 2006 BMW X3 2.0d sport, bought through finance. I've had it since 2014, but since the DPF issue I seldom use it. In the first quarter of 2015,... -
Can I safely fill my Land Rover Discovery Sport tyres to a lower PSI than recommended? 16 Jan 2017 (Ask HJ)
I have just bought a new Land Rover Discovery Sport and specified the smallest rims at 18-inch as I have read your advice about bigger rims being less... -
Which engine oil should I use for an LPG conversion? 19 Dec 2016 (Ask HJ)
I am unsure of what engine oil to use for my 1999 BMW 316i compact. It has a 1.9 engine converted to LPG and has done 189,000 miles. Haynes manual says... -
Long term ownership maintenance work - how does this sound? 17 Nov 2016 (Ask HJ)
Our Vauxhall Corsa D 1.2 petrol breeze is now over 8 years old (bought new in 2008) and has done 51k miles. It’s been an excellent car, and so far nothing...