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I bought a car and the dealer still hasn't sent the V5 - how do I source a replacement? 30 Oct 2017 (Ask HJ)
I purchased a car from a dealer and completed the V5, but after weeks I have not received the document. The dealer claims it's not his responsibility.... -
"buyacar.co.uk" internet purchase 8 Jan 2011 (Ask HJ)
Buyacar.co.uk says they obtain BMWs from UK dealers and all warranties etc are exactly same as buying from UK BMW dealer. Is anything known about this... -
Bought a new car, but no V5C - what should I do? 2 Dec 2013 (Ask HJ)
I am worried about the ownership status of my six month old Kia Cee’d. I bought the car new from a Kia dealer, but they insisted on V5C retention for three... -
I changed address and got a new V5C for my old motorbike, which has been stored since 1984 - do I now need to declare it SORN? 21 May 2018 (Ask HJ)
I have an old motorcycle, which was last on the road in 1984. SORN has never been declared because it was not in use when the SORN rules came in (January... -
Scrappy information 12 Sep 2009 (Ask HJ)
I have taken advantage of the scrappage scheme and ordered a Toyota IQ. High list price, but with the £2k off it seems more palatable. Also very green... -
I recently bought a car advertised as one previous owner - but the V5C says two former keepers? 13 Nov 2019 (Ask HJ)
I recently bought a car from a dealer that said one owner from new and the vehicle check said one owner from new. However, now I have received the V5C... -
Why does my V5C form say 'none' under former keepers? 11 Dec 2018 (Ask HJ)
Why does my V5C form say 'none' under former keepers? -
V5 document doesn't show garage as a 'keeper' 7 Aug 2012 (Ask HJ)
On V5C the selling garage is not the listed keeper of car. It does not show any proof that the garage owns the car, but it is in garage showroom. V5 documents... -
Why can't I get in contact with the DVLA about my V5C? 4 May 2020 (Ask HJ)
It is now 10 weeks since I bought my new car. It was taxed online at the dealers. The form for the V5C was sent off, I have the green part. I had brief... -
Can I sell a car without a V5C? 24 Aug 2020 (Ask HJ)
I've taken my private plate off my car online and got the retention certificate within a week. The DVLA said the V5C will arrive in 4 to 8 weeks. That... -
Dealer hasn't sent me V5C after six weeks - is this normal? 23 Dec 2016 (Ask HJ)
I bought an Audi A4 Avant TDI six weeks ago from an independent Audi dealer. I am happy with the car but I have not received my logbook from the DVLA.... -
Is it dubious the V5C is not registered to the seller? 10 Nov 2021 (Ask HJ)
I viewed a car today and it was advertised by a private 'dealer'. However, the V5C details were not that of the dealer and so I queried it. He waffled... -
How should I notify the DVLA that our Volkswagen Polo has been stolen? 2 May 2011 (Ask HJ)
Earlier this year I was given a 1993 Volkswagen Polo 1.0 to use as a second car and for my partner’s son who has just turned 17 to get extra learning time... -
dvla performance 3 Nov 2014 (Ask HJ)
Dear HJ and experts, I traded a car on the 6th June this year and sent off the V5C/3 shortly after. Four weeks passed so I sent a letter to DVLA and finally... -
Can I reject my faulty used car? 6 Oct 2014 (Ask HJ)
A few months ago I bought a Toyota Previa diesel (2002) with 64,000 miles on the clock. Within two weeks it required a new clamp on a hose. It also needed... -
What's the speed limit for a dual purpose vehicle? 14 Jan 2019 (Ask HJ)
What are the speed limits when driving a Nissan NV200 Combi model? -
How do I go about selling the car of a friend who has passed away? 31 Mar 2017 (Ask HJ)
A family friend has died and has no living relative in this country. I will sell her car and send the proceeds to her daughter in Canada. How does this... -
Why does my V5 show two previous owners when there should only be one? 25 Nov 2014 (Ask HJ)
I bought a Vauxhall Corsa from a car supermarket in the summer. It was advertised as having one previous owner, which was confirmed by the salesman and... -
Notifying DVLA about change of ownership 30 Nov 2011 (Ask HJ)
Is there a way of checking that the DVLA has received and actioned a change of car ownership? I know that I will remain responsible for any parking or... -
Can I reject a car based on misleading claims about the number of previous owners? 25 Sep 2017 (Ask HJ)
I bought a car from a dealer that didn't have the V5. I used a V62 to register and tax the car. The advert showed two previous owners, but I've now found...