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  My 2013 Ford Focus needs a new engine - what are my consumer rights? 12 Mar 2018 (Ask HJ)
  My 2013 Ford Focus 1.0 suffered engine problems at 58,000 miles. Ford has diagnosed that it needs a new engine. Ford know this three-cylinder engine has...
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  Buying a used car - what are my consumer rights? 16 Oct 2014 (Ask HJ)
  A friend of mine bought a Volkswagen Tiguan about seven weeks ago. However, yesterday, the infotainment system started experiencing problems. Upon start-up,...
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  Piaggio Ape has broken down - can I reject it? 3 Mar 2016 (Ask HJ)
  I bought a new Piaggio Ape which within 7 days wouldn't accelerate and broke down. The dealer acknowledged the fault, but is unsure what's causing it or...
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  The clutch broke on a used car I just bought. Should I have to pay to fix it? 9 Apr 2021 (Ask HJ)
  I bought a used car from a garage and three days later the clutch blew out. They offered to fit a new clutch but at my expense. Should I be paying for...
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  Faulty Hyundai Santa Fe - can I reject it? 17 May 2016 (Ask HJ)
  I purchased a 2011 Hyundai Santa Fe six weeks ago. The car broke down on the journey home and it was found to have delaminated brakes, bushes and crankshaft...
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  I bought a used car with old tyres and a faulty clutch, what are my rights? 23 May 2022 (Ask HJ)
  I bought my Volkswagen Touran from a used car dealer, only to discover that the rear brakes are 75 per cent worn, the rear discs are scored, the clutch...
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  New car has broken down after 10 miles - Can we reject? 3 Apr 2016 (Ask HJ)
  My daughter purchased a used Volkswagen Polo from a dealer today. However, on the drive home, the engine warning light came on and the engine started to...
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  Can I reject a car with an air con leak? 30 Aug 2022 (Ask HJ)
  I purchased a used car from an independent dealer. The same day we noticed water coming from underneath the glove compartment, entering the passenger footwell...
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  Faulty air con - what are my legal rights? 9 Apr 2015 (Ask HJ)
  We purchased a used 2008 model Honda Civic from a main dealer five months ago. Yesterday, the air con stopped functioning (had tested and left on for periods...
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  We're trying to reject a brand new car under the Consumer Rights Act. Do you think this will work? 23 Jul 2020 (Ask HJ)
  We recently collected a new Ford Fiesta from a Ford dealership. On the drive home, an engine warning light appeared on the dashboard with the message "low...
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  Is the dealer responsible for fixing my car? 3 Feb 2022 (Ask HJ)
  I bought my car for £6,000 in mid-January. The engine manifold warning came on, it was supposed to be fixed but has now reappeared. I have been informed...
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  Garage can't fix my car - what are my rights? 2 May 2016 (Ask HJ)
  My Renault Captur (2014) went in for a service after it failed to start eight weeks ago. The garage stated first of all it was the ECU, then the central...
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  Faulty car - what are our rights? 18 Jul 2016 (Ask HJ)
  I recently purchased a used (2008 model) BMW 1 Series. When driving it home from the dealer the engine management light came on. I looked in the car's...
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  My car won't fit in my garage, can I return it? 11 May 2022 (Ask HJ)
  I just bought a Jaguar E-Pace from a dealer and it won’t fit in my garage, have I got any right to return the car?
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  Problems with used minibus - what are my rights? 24 May 2022 (Ask HJ)
  I bought a second hand minibus from a dealer and was told after they insisted I pay for it in full before collection that it wasn't ready as it had a couple...
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  Who should pay for my car's air con top up? 30 May 2021 (Ask HJ)
  I bought a 2016 Hyundai Tucson two weeks ago with 39,000 miles on the clock. And now with the warmer spell of weather,
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  The paint is bubbling on my car. Is the manufacturer obligated to fix it? 13 Mar 2020 (Ask HJ)
  The paint is bubbling on my red 2013 Mercedes-Benz SL. What are my legal rights regarding guarantee obligations from Mercedes?
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  Ripoff yarns 4 Sep 2010 (Ask HJ)
  I am considering buying a used car, first a 2004 Suzuki Wagon R + GL, 41,000 miles at £3,400; second a 2003 Fiat Punto Active 1,242cc manual, 71,000 miles...
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  I've discovered my car was in a serious accident before I bought it - what can I do? 8 Dec 2018 (Ask HJ)
  I bought a vehicle from a dealer two and a half years ago. It has had the same mechanical issue four times and I have now discovered this is due to it...
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  Sale of goods act protection - 6 months cover from purchase date 13 Oct 2011 (Ask HJ)
  If dealer gives me 3 month warranty but parts only (labour I pay) will my signature to this warranty preclude me from using the Sale of Goods cover - assuming...