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I sold a car two years ago with all the correct paperwork - why am I now being bothered by collection agents about it? 14 Oct 2017 (Ask HJ)
I've recently been battling the DVLA and collection agent about a car I sold in 2015. When sold, I filled out the V5C, had the buyer fill out their part... -
Can I reject an ex-driving school car? 22 Jul 2014 (Ask HJ)
Approximately 3 weeks ago I purchased an 8 month old Audi car from an Audi main dealer. I have now discovered from the V5C issued by the DVLA that the... -
Dealer mistake is going to cost me - what can I do? 2 Feb 2013 (Ask HJ)
I recently bought a 2012 Volvo XC60 from the local franchised dealer. It was their demo vehicle with 6500 miles. I explained I ideally wanted to buy new,... -
Car documents still show registered keeper as previous keeper - how can I change this? 12 Jan 2013 (Ask HJ)
Four years ago I bought a 2-month-old pre-registered Mazda 3 with seven miles on the clock from a main dealer. Obviously, it had never been driven much.... -
Buying a demonstrator. 11 Nov 2012 (Ask HJ)
I wish to buy a nearly new VW Touran 2.0 TDI Sport and have found a September 2012 demonstrator that suits. The dealer says that VW requires him to have... -
I bought a suspicious used Audi through the Audi Approved scheme - who is liable? 29 Sep 2012 (Ask HJ)
In January I bought a used Audi which I sourced through the Audi website, as it claimed that all vehicles have a service history check and will have a... -
We bought discounted cars from Orangewheels and are very pleased. 29 Sep 2012 (Ask HJ)
Last year I contacted www.orangewheels.co.uk about a new Golf Match TSI auto. I was passed to Dane Chester and was offered a discount 3 per cent greater... -
Why can private parking companies trace drivers through the DVLA's database, but individuals cannot? 14 Oct 2010 (Ask HJ)
There has been correspondence in your column regarding demands for excess parking and other matters on private land, where the only way the company would... -
DeVious Licensing Authority 11 Jul 2009 (Ask HJ)
You stated in your answer that RO was liable as he hadn't received a DVLA acknowledgement letter (or chased them for it). There is no basis whatsoever... -
What do I have to do to put my Cat S write off back on the road? 11 Sep 2019 (Ask HJ)
What do I have to do to put my Cat S write off back on the road? Do I have to contact the DVLA and get it re-registered? I assume I need to tell my insurance... -
How do I change the classification of my converted van to a campervan? 18 Mar 2024 (Ask HJ)
I have recently had my Renault Trafic van converted into a campervan by a company specialising in such conversions. My questions relate to maximum speeds,... -
What's the difference between a new and a pre-registered car? 20 Apr 2023 (Ask HJ)
What's the difference between a new and a pre-registered car? -
What is the maximum weight we can tow? 10 May 2022 (Ask HJ)
I have a 2014 Toyota Land Cruiser. Its weight is 2.2 tonnes and the listed towing weight is 3.0 tonnes. We tow a horse box. Half of our friends say the... -
What's the easiest way to import a motorbike from Japan? 21 Jul 2017 (Ask HJ)
I want to get a motorcycle shipped from Japan to England. Could you please advise me the best way to do this? -
Rights when buying from a private seller? 14 Jun 2012 (Ask HJ)
I bought a car off a friend, the agreed price was £800 for an 02 plate Punto. I paid her £450 when I picked it up and we agreed another £350 when I... -
Missing service history 6 Sep 2011 (Ask HJ)
I recently purchased a used car from an independent garage. During the sale process I was told that all of the paperwork was with a Director and that I... -
My Mercedes-Benz CLK280 is in a higher VED category than I thought because of the wheel size - can I change this? 15 Feb 2011 (Ask HJ)
I recently bought a 2008 Mercedes-Benz CLK280 cabriolet, 7G auto in SE spec, from a main dealer. All of the public online info had told me this car was... -
Can I remove my car's Cat C marker? 16 Jan 2023 (Ask HJ)
My car was damaged and declared a Category C write-off by the insurance company. However, since then, it has been repaired to a high standard and has passed... -
We bought a van that wasn't as advertised - can we claim money back? 7 May 2024 (Ask HJ)
We brought a 2017 Ford Tourneo in October last year. The seller said it has full service history. We have been chasing the history since we brought it... -
DVLA tell me my my Austin Healey has been cloned, can I claim compensation? 28 Jan 2024 (Ask HJ)
When I came to sell my 100/4M in October 2023, I was made aware that I was not the registered owner, that DVLA had issued a replacement V5C for a replica...