Showing results in  Ask HJ [Show all channels]

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  Can I get a new Ranger to replace mine with faulty paint? 8 May 2013 (Ask HJ)
  I have a 2 month old Ford Ranger. Paint work is faulty over half of the truck. Ford has said there is a few which have this problem and we have a e-mail...
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  Buying a 'trade sale' car? 28 Mar 2012 (Ask HJ)
  Are my rights affected re Sale of Goods act if I buy a car from a dealer who claims they sell vehicles at trade prices aimed at businesses? I bought...
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  My grandson's new Vauxhall Corsa is faulty - what are his rights? 23 Oct 2017 (Ask HJ)
  Two weeks ago, my grandson bought a 2015 Vauxhall Corsa 1.2 for just over £6000 from a main Vauxhall dealer. It came with a one year warranty and the car...
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  Are you covered if you find out after you've purchased a vehicle that it's mileage is clocked? 4 Mar 2017 (Ask HJ)
  Are you covered if you find out after you've purchased a vehicle that it's mileage is clocked?
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  Can I reject my Mercedes-Benz GLC before final payment? 15 Jan 2017 (Ask HJ)
  I am due to take delivery of a new Mercedes-Benz GLC next month. Should I check it and reject it before the final payment or accept it and fight afterwards?
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  Can I reject a car over a scratched windscreen? 25 Mar 2015 (Ask HJ)
  I have just collected our used (2012) Audi A3 from an approved dealer. On the drive home we noticed that the windscreen is severely scratched in several...
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  What are my rights if my car's clutch/flywheel broke within 6 months of purchase? 9 Jan 2017 (Ask HJ)
  I recently purchased a 2012 vehicle at the end of August 2016 which came with an initial 3 month guarantee and a 2 year warranty I opted to purchase. The...
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  My son's new car has developed problems already, what are my rights? 30 Aug 2023 (Ask HJ)
  Hello HJ, my son purchased a 2020 Peugeot 208 GT Line from a local non-franchised dealer. The vehicle was registered on 13 August 2020 and has done around...
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  What rights against a private seller? 15 May 2013 (Ask HJ)
  I've just bought a 71,000 mile 2004 Subaru Forester 2.5XT in an eBay auction. It was listed with a FSH. However, once I got it home I noticed that the...
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  I recently bought a van that now seems faulty - can I reject it? 28 Oct 2017 (Ask HJ)
  I bought a Volkswagen Crafter, with 61,000 miles on the clock, for £10,400 a week ago. The price seemed about right, although my gut told me it’s had heavy...
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  I bought a car that isn't in good condition. Can I get my money back? 11 Jan 2021 (Ask HJ)
  I bought a car but on collection but it was not in good condition. The transaction was done a few days ago. Can I return the car and get my money back?
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  Van engine has failed after ten months of sale - is the dealer liable for repair costs? 23 Jun 2017 (Ask HJ)
  My friend bought a used 2012 plate Ford Transit for her business in September 2016 for £6000 from an independent trader. After 10 months of ownership the...
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  Why is our Citroen DS3 misfiring? 2 Jan 2015 (Ask HJ)
  Our Citroen DS3 has developed a misfire. Any idea why and how we can fix it?
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  Dodgy Dodge dealer 24 Sep 2012 (Ask HJ)
  I am having a nightmare with Chrysler Dodge. My car is sitting on my drive with a defective alternator that is within warranty, but the customer service...
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  Rejecting a car 21 Sep 2011 (Ask HJ)
  What rights do I have to reject a car purchased in June 2010? When we purchased the car we had agreed a timescale for the main dealer to complete the...
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  Are dealers liable for repairs necessary to a car for the first six months after sale? 27 Oct 2010 (Ask HJ)
  Some time back you reported a legal precedent where a dealer was held liable for repairs to a car that developed faults in the first six months from the...
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  My new Hyundai i20 is stuck in reverse at just two weeks old - should I reject it? 2 Jun 2010 (Ask HJ)
  My new Hyundai i20 stuck in reverse and won't shift. It is back at the dealer and they are repairing the gearbox. Should I accept this or should they be...
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  Warrant piece 9 May 2009 (Ask HJ)
  I bought a 3 and a half-year-old BMW 120D from CarGiant two weeks ago for £8.5k. On returning to London from Devon, after my first long journey in it,...
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  What are my legal rights in regards to a used car? 2 Mar 2015 (Ask HJ)
  Within two weeks of buying a second-hand car, it broke down. Subsequently diagnosed as a faulty clutch. Although the dealer claims to have carried out...
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  Swirl flap failure on a recently purchased used car - what are my rights? 20 May 2014 (Ask HJ)
  A month ago I bought an 56 plate 55,000 mile Chrysler 300 estate for £7000. The car went to limp home mode last week and the local garage diagnosed swirl...