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Why are BMW refusing to pay for a service that is covered by my service pack? 9 Jan 2017 (Ask HJ)
I bought a new BMW M135i in June 2015, along with a service pack. As per your recommendations I had an interim oil service at just over 9000 miles, although... -
Got a speeding ticket, but can't remember who was driving 13 Sep 2016 (Ask HJ)
I received a notice of intended prosecution recently regarding my vehicle speeding. On this particular day I am 100 per cent certain I was not driving... -
Buying a Dacia Duster - Which model is best? 26 Jun 2016 (Ask HJ)
Which new petrol Dacia Duster should I go for with respect to resale in 3/5 years? (I do less than 6k a year mainly commute 16 miles total) a) 1.6 4x4... -
Porsche Boxster engine fault - where do I stand? 12 Dec 2015 (Ask HJ)
I bought a 2007 Boxster s 3.4 987 less than a year ago which has now been diagnosed as having scoring on the cylinder bores. According to the Porsche garage... -
Goodwill payment after car takes year to be fixed 29 Jul 2015 (Ask HJ)
My 2011 Lotus Evora S has been in the main dealer now for over 11 months to fix a poor running problem. They have misdiagnosed the fault several times... -
Looking for small-ish petrol automatic? 11 Jul 2015 (Ask HJ)
I have a five year old DSG 1.4 TSI Golf and am looking to replace it with another automatic, new or up to a year old. It must have parking sensors, be... -
Vauxhall Astra coolant leak 29 Aug 2014 (Ask HJ)
I've recently discovered that the coolant fluid leaks out somewhere from my Vauxhall Astra. The coolant level drops quite quickly in the tank (about 1... -
Rust and water ingress on new car - should I reject it? 23 Mar 2014 (Ask HJ)
I recently bought a new Suzuki S-Cross and on collection day I noticed a small area of rust on the edge of one of the panels, which looked like it had... -
What could be causing my BMW X3's ABS, DSC and xDrive systems to malfunction? 14 Dec 2013 (Ask HJ)
I have an 80,000-mile BMW E83 2004 X3 3.0i automatic. Recently, the brake warning light came on in conjunction with the warning lights for ABS, DSC/xDrive... -
Should I buy the Audi A3, Volkswagen Passat or Skoda Superb? 16 Nov 2013 (Ask HJ)
I have now decided to select one of these cars, which are all 1.6 diesel automatics: Audi A3 sedan, Volkswagen Passat or Skoda Superb. According to my... -
Can you recommend a fun car for £25,000? 10 Nov 2013 (Ask HJ)
I am looking for a new/nearly new car, budget up to £25,000. I do not transport, children, dogs or surfboards, therefore, have a very wide choice. I do... -
Why can't I fit winter tyres to my Volvo V70 all year round? 9 Nov 2013 (Ask HJ)
I retired in 2010 and, having driven company cars for most of my working life averaging 40,000 miles per year, I never changed to winter tyres. Having... -
What can I replace my Honda Accord with that offers more space for passengers in the back? 10 Aug 2013 (Ask HJ)
I own a Honda Accord 2.2i-DTEC 150 automatic, first registered in March 2012. To date it has covered 12,250 miles with an average consumption of 44.4 mpg... -
Which estate car do you recommend for winter driving, long journeys and good comfort? 29 Jun 2013 (Ask HJ)
Over many years I have averaged 50,000 miles per year and in later years in Mercedes E350 estates, both diesel and petrol. I currently have a 12-year-old... -
What do you think of the automatic gearboxes in the B-Class, A3 and Golf? 11 May 2013 (Ask HJ)
My shortlist of new cars is down to three: Mercedes-Benz B-Class, Audi A3 and Volkswagen Golf, all with automatic gearboxes. I am aware of your reviews... -
When should my warranty start? 5 May 2013 (Ask HJ)
I have put a £100 depost on a Volvo S40 2.0D S 4dr with Arnold Clark Motorstore, Oldbury branch. I was impressed by Volvo's safety features and the combined... -
Problem with 98 Vauxhall Astra automatic - what could it be? 26 Apr 2013 (Ask HJ)
I have a 1998/9 (S reg) Vauxhall Astra, 1.6L, automatic gearbox. It's in really nice condition, only 46,000 genuine miles on the clock, and is now beginning... -
Mis-sold Honda Civic? 23 Mar 2013 (Ask HJ)
I have been looking for the perfect Honda Civic Type S (2.2 diesel). I found the 'perfect car' but unfortunately it was a 200 mile round trip away. However... -
How can I avoid a claims management company dealing with my accident? 9 Feb 2013 (Ask HJ)
A month ago I had a very slight accident. I backed out of a parking bay and into a car that had stopped behind me (my fault, no doubt about it). We examined... -
SUV with good ground clearance and adequate boot space 25 Jan 2013 (Ask HJ)
The time has come to replace my much loved Daihatsu Terios. I need a reliable 4 wheel drive automatic (dodgy knee). It must be able to deal with unmade...