1.2 Puretech

Good until Cam belt problem

In summer 2023 I was frequently told on the screen that the oil level was low. This turned out to be untrue. The car then developed limp-home mode problems and eventually I discovered that the timing belt had disintegrated and blocked the oil filter. I bought it from the Peugeot dealer Perrys Aylesbury, and they have serviced it every March. Perrys couldn’t repair it for weeks and eventually the work was carried out elsewhere. The whole episode was expensive, including 3 weeks car hire, and stressful.

I have now discovered that there was a recall for this problem in February 2021 if the car had done over 62,500 miles and was over six years old. I took it in but nothing was done as it hadn’t done the mileage and was just under six years old. The recall notice said “We recommend arduous service intervals which includes replacing the timing belt every 62,500 miles or after six years.” I am asking Perrys why they didn’t replace the timing belt at the annual services in 2022 and 2023. However, if they had done, would I have had to pay? Would they have been able to claim from Peugeot? Can you give me a rough idea of the cost?
Incidentally the screen messages were seriously misleading. A reference to possible blocked oil filters might well have prevented much of the problem. The actual message that the oil level was low was untrue, and led me to assuming that other messages might be untrue.

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