I wrote to you some months ago about this new car we bought and immediately noticed driving home excessive steering vibration going over rumble strips and ordinary road bumps (not potholes). Renault Cardiff kept telling us what it was not ie suspension, tracking, balance, brakes etc...... I asked you if you thought it was 'fit for purpose'........since we had other problems with it viz leaking panoramic sunroof, loose bolt inside the door frame, clutch needed a new spring after 500 miles......Some lunatic at renault cardiff said that the problem was because the tyre pressures in the front were too high and dropped them down.....I found out some days later when my wife told me what they had suggested as the problem and when I personally checked the pressures they were down and we were driving on seriously underinflated tyres. I knew the pressures were as per recommendations anyway since I check all my cars at least monthly...........if something had happened the driver would have been found criminally negligent with tyres at low pressure.......I was very angry. By this time I had already contacted renault UK and I said I wanted a second opinion so we took it to Leyshon Flint and sons at Bridgend who are a smaller renault dealership. Immediately at the test drive they knew something was wrong.....they actually agreed with the customer.......I have owned different cars for 41 years and the clio is my wife's smaller run around as I call it. Anyway they examined it and found the bracket at the base of the steering column had not been fixed at the right angle at the factory. They replaced it and after 3 days the car was brought back to the house and immediately on driving it even on a smooth road I could tell that it was now like 'driving a new car'.....which it was really.....!!...rumble strips are now traversed as per our CLK and ML......so the rule is persist if you truly believe that there is something wrong with your new car and insist on a second opinion. It would have been easy to accept just being told at Cardiff what was not wrong with it and we felt like we were 'nuisances' for coming back with the same problem..........needless to say we will never step into renault cardiff again and as long as we keep the Clio then Leyshon Flint will get the benefit of the servicing........they have been exemplary all along both Leighton Daniels, service manager and Andy another manager there deserve applaud.....and I would suggest a good garage award if there was one.....!..........Incidentally our problem is now on the renault european database so if there is a cohort of new cars out there with the same problem they can get sorted out.......