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Ford Fiesta - Ford warranty dispute. - wisewords

Ford are claiming that a spark plug is responsible for bore damage leading to a replacement of the no.4 short block.This has led to a bill of £3500 which dealers have agreed to pay half. They are refusing the claim because spark plugs are only vcovered for one year. This is despite not proving to me that it was a plug and not some other cause .

Edited by wisewords on 24/11/2012 at 18:30

Ford Fiesta - Ford warranty dispute. - focussed

If the spark plug that allegedly caused the damage was fitted by a Ford dealer, then that dealer is liable in law to pay for the damage caused by that faulty spark plug.

If said Ford dealer is reluctant to pay 100% of the cost of repairing the damage remind the dealer of their obligations under the sale of goods act.