Ducati Monster 821 - Safety Recall not honoured as bike was CatN

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Sat 10 Feb 2024 16:58
Ducati Monster 821 - Safety Recall not honoured as bike was CatN - 2Tubz
Have a brilliant Monster 821 with the widely known useless rear brake problem. Ducati have a safety recall out for these (CR217 is the Ducati ref), but a Ducati main agent says they cannot help as the Ducati systems have effectively blacklisted the bike. It was just a CatN whilst it was a demo bike needed a replacement tank and had marks along on the exhaust - that’s it.

As there is a safety recall out and the bike is on the road (properly tested and proven for the past 2yrs) and it has not benefited from the remediation, are Ducati right to refuse to perform the work as they say they are?

Can’t find anything firm on the web or via DVSA. Anyone successfully challenged similar (and how - what legal citation)?

Thanks
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Sat 10 Feb 2024 21:11
Ducati Monster 821 - Safety Recall not honoured as bike was CatN - Palcouk

Complaint Ducati UK head office

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