Citroen C4 Grand Picasso - Intermittent juddering/engine cutouts from cold

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Fri 3 Aug 2018 23:19
Citroen C4 Grand Picasso - Intermittent juddering/engine cutouts from cold - Graham Beale

Hi there,

I wonder if anyone can help us, we’ve been experiencing intermittent problems with the semi-automatic gearbox on our 2014 Picasso Grand over the last year.

Our local Citroen garage say ‘they have no answers for us’ and are unable to isolate the problem, yet we feel the symptoms of this problem could easily put our families safety at jeopardy should it occur at the wrong time/place in the future.

There are two symptoms:

  1. Violent juddering when departing from a cold start (often resulting in a stall/engine cutout)

  2. Stalling/engine cutout when leaving a junction following a cold start.

The second symptom has left us stranded in the middle of busy roads - though fortunately without incident thus far.

We have been to the Citroen garage about 4/5 times so far and the problem started whilst we were within the warrantee period. The car is low mileage (only local school/nursery traffic) - 32,000 or so and we’ve had no other problems apart from cheap plastic fixings breaking.

We love this car and are keen to get it fixed, but if Citroen are unable to help us I’m not sure what else we can try.

Does any one have any potential solutions? In the meantime I was going to write to Citroen UK and make a complaint, but if we don’t make any progress soon I will be forced to buy a new car given our safety concerns.

Graham

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Sat 4 Aug 2018 08:44
Citroen C4 Grand Picasso - Intermittent juddering/engine cutouts from cold - Oli rag

Unfortunately, i think that getting rid of the car may be the best solution.

My neighbours had a Citroen grand picasso (which they loved),but it was a money pit. After numerous repairs to the EGS it would still give unreliable service and there didn't seem to be any permanent solution.

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Mon 6 Aug 2018 13:04
Citroen C4 Grand Picasso - Intermittent juddering/engine cutouts from cold - Gibbo_Wirral

Have you tried a different garage. I've noticed a marked difference between dealerships - some with experienced staff and some who can't do anything without the assistance of a step by step guide from PSA.

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