Why does my insurance company offer cheap insurance to new customers, but keeps my premium high?

I read with interest MH of Camberley's letter re breakdown cover. I have had several identical conversations with a number of organisation covering domestic energy, telephone charges and more recently...

Is the build quality of later Mercedes E Class models inferior?

I am thinking of buying a secondhand Mercedes estate and am looking at the E280 or 320 diesel. Having owned an E270 CDI for nearly ten years which clocked up 240,000 miles from new without any problems,...

Mercedes Benz Dealer

I bought a brand new Mercedes-Benz from the dealer at Croydon 10 days ago. Before the delivery I have noticed that this car could be a 2011 model as it was written in a small print on one of the documents...

Brand new car, engine cuts out, no brakes, no steering!

My good friend recently took delivery of a brand new Mercedes-Benz saloon car. With just 35 miles on the clock. Going down hill at 60mph and approaching a roundabout the engine, for no apparent reason,...

My E250 won't even meet Real MPG averages

I have a Mercedes-Benz E250 CDI Blue Efficiency. This car is supposed to give 53.3 - 57.7 mpg and the average ecoconomy shown on your Real MPG section is 41.1mpg. My problem is that I have averaged...

Can I insist the insurer replaces certain parts?

My car (2012 Mercedes-Benz E250 CDI - 4000 miles on clock) was swamped whilst travelling on a flooded road. My car insurers have agreed to pay for a new engine. The Mercedes authorised repair garage wants...

Why doesn't my dealer's Mercedes-Benz MoT cover include replacing a suspension boot?

I'm an avid reader of your column and I'm rather upset about a recent garage experience. For the past two or three years, the Mercedes-Benz dealer at Warrington has been sending me a printed MoT reminder...

What is the best way of protecting the paint and body work on my new Mercedes-Benz?

I bought a new Mercedes E200 two months ago which I need to keep for many years. What is the best way of protecting the paint and body work?

Is the Lexus IS250C a good used buy?

I recently test-drove a Lexus IS250C. It's no sports car and could do with one extra litre, but it's very refined and superbly built. I'm being offered an ex-Lexus management car, a 2011 model with very...

C220 auto or E220 manual?

My dilemma. The company is offering me a new Mercedes-Benz C220 CDI saloon or estate automatic, or a new E220 CDI manual. I like the idea of an auto box but will I regret not going for the space and comfort...