Insurance asked us to choose a bodyshop for repair work - how do we go about this?

My wife's 2014 Vauxhall Corsa was reversed into whilst parked at work. The third party has accepted responsibility and we've been in contact with their insurance company, who have asked us to supply two...

Do hybrids perform well for high-mileage drivers?

My lease car is due for renewal through my NHS leasing scheme. At the moment, I have a diesel Kia Ce'ed, for which I pay £105 per month. Prices have increased and the same car will cost me £165 next time,...

Is there a time limit on making an insurance claim?

My wife reversed her Vauxhall Meriva into a stationary BMW in a supermarket car park in March 2017. Very minor rub marks were left on both cars (I polished ours out). She waited until the owner came out...

What first car should I get my 17 year old son?

I'm a single mum of a 17 year old boy and would like to buy him a car so he is independent and I can work more hours. I have a small budget of about £2500 - £3000 pounds at the most. What car would you...

Do we have to accept our car being written off?

Someone ran into the back of our 2004 Vauxhall Signum. The insurers have written it off as it's going to cost £1800 to fix. Can we put our foot down and tell them we want it repaired? They are also taking...

Car MPG reading vs calculated reading - why the big discrepancy?

I recently purchased a 2015 Vauxhall Astra diesel 1.6 CDTi, attracted by the high quoted MPG of 76 (combined). I always calculate the cars MPG when I fill up, as well as recording the figure the car says....

Should I get a Vauxhall Corsa or a Kia Picanto?

I've seen a 2007 Vauxhall Corsa and a 2009 Kia Picanto for the same price. Which should I go for?

I bought a replacement engine but it's faulty. What are my rights?

My Vauxhall Insignia overheated and the garage says the head gasket has gone. They did the job then said it was now the bottom block and needed an engine. I bought an engine online and they delivered it...

A bought a car that now needs repairs - and the dealer is refusing to pay. What do I do?

I recently purchased a Vauxhall Astra but within the first 24 hours the battery died and the rear left tyre needed replacing due to having a puncture beyond repair. The dealer paid for the tyre to be...

The air con has stopped working in a used car we bought two months ago - what are our rights?

My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working. She went back to dealer and they told her it was...