Can the RAC charge my daughter for a burst tyre?

My daughter had a tyre burst on her MINI Cooper after she grazed a curb near her house, trying to avoid a big truck coming her way. When she called the RAC, with whom she has a full breakdown cover, they...

Serious Engine Failure On Used Car Bought 3 Month Ago

Hi, I bought a Mini Cooper S 2009 plate just over 3 months ago (1/10/15) and a few days ago the engine cut out - the rac towed me to the nearest mini dealer and they think the timing chain/belt has snapped...

Could you publish my positive experiences with Warranty Direct?

We have had Warranty Direct cover on our Citroen C6 for two years now. During that time we have had cause to make, I think, three claims, the latest after a major coolant fault whilst in France. On each...

Why does the RAC provide a one-month warranty when consumers are protected for six months anyway?

I note a RAC advertisement in this week’s Telegraph Motoring for used cars. It mentions a warranty - a minimum of one month supplied by the dealer. In your columns you continually remind readers that the...

Who is responsible for a bad repair - the RAC or the garage they nominated?

I recently had to call out the RAC for a breakdown (snapped clutch cable), which could not be repaired at the roadside. As I was local to where I lived, I nominated a garage that has serviced the car for...

Why won't the RAC give me the free petrol vouchers I was promised?

Earlier this year I took out a new full breakdown package with the RAC. I was particularly interested in its Free Petrol Offer to new customers. The RAC was offering £50 to any new customer who signed...

Why does the RAC charge so much for arranging recovery with a third party recovery company?

I recently damaged my radiator on a high kerb and called the RAC for assistance, not wishing to involve my insurers thinking costs would be relatively low. My membership did not cover the incident, but...

Why are the results of tyre tests not widely published in the UK?

I would like to offer a tip concerning tyres, as I have read lots of advice but no reference to tyre tests. Even amongst premium brands, let alone the 'cheap and cheerful' ones which are often a safety...

Why does the AA hike its cover charges so heavily every year?

I realise that this is a topic that you have covered many times, but I continue to be amazed at the AA’s concept of how to reward customer loyalty. Last year my wife paid £79 for breakdown cover for herself...

I got great service and a rapid fix from the RAC for my Mercedes-Benz 300SL's failed alternator.

I took my 1988 Mercedes 300SL out for a short run on Saturday afternoon, and the battery died on me and left me stuck at the side of the road about 10 miles away. The local RAC man (Wrexham) got to me...