Ask Honest John

Most recently answered warranty questions
I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but the dealer just said it was the turbo. Since then...
I bought my Volkswagen Tiguan from a local VW dealer just over 12 months ago for £14,000. It has only done 26,500 miles. The engine management light has come on but there is no problem with slowing down...
My car is 18 months old and still under warranty. Its service is due and I'm booked in to my local mechanic (not the Volkswagen franchise) because he's £83 cheaper. He will use genuine Volkswagen parts,...
I recently bought a car with a three-month warranty. After purchase, a number of defects came to light. The dealer from whom I bought the car agreed to put all of these right, but it took several weeks...
I am about to get my Kia Soul serviced. If I do not use a main dealer will this cancel my seven-year warranty? What would a main dealer charge?
My Kia Carens is due for its first MoT. Do I need to take it to a Kia dealership or can I take it to my local garage without invalidating the warranty?
I have recently purchased a three-year-old Toyota Auris. Do I have to have it serviced at a main dealer to keep the remainder of the warranty or can it be done by any garage?
Is it true that to ensure the validity of a vehicle's three-year warranty, you have to have it serviced by the supplying main dealer? I've just bought a 12 month old Jaguar F-Pace with two years warranty...
What rights do I have in terms of my BMW 1 Series which I have had from new and is three months out of warranty as my timing belt has potentially gone?
I'm buying a Citroen C4 Grand Picasso which comes with touchscreen for many controls and sat nav. As the car is 65 plate, should I get the £700 extended warranty which would cover the car for a further...