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Most recently answered consumer rights questions
I have a Peugeot 207 SW with just 30,000 miles on the clock. It is still within its three-year warranty and at 29,000 miles the clutch went. Peugeot would not repair this under warranty and the new clutch...
Regarding the email from MU in Saturday's HJ column, what is a "private dealer" please? I thought private car sales are exempt from consumer rights protection.
I bought a secondhand KIA Sportage 2.0 CRiXS Auto in April 2008 and extended the warranty in Nov 2008 for a further two years. Last week, an indicator light showing 'Malfunction' came up with the word...
I purchased a 2006 BMW 320d E Touring Auto for £14,000 from a private dealer on 8 May 2010. Today, the car has developed a fault with the central locking system and I am unable to unlock the driver, passenger...
I purchased my Mercedes-Benz when 18 months old from a Mercedes dealership in August 2007. Despite repeated attempts they have not, to date, been able to fix a problem under terms of warranty. Can I legally...
I bought a nine-month old Vauxhall Vectra 2.2 litre automatic (mileage 10,000) in September 2004 from main Vauxhall dealer. In January of this year, still at only 37,000 miles, the car broke down. The...
I purchased a new A4 from an Audi dealer on 10/1/2005 for £23,000. The car was brand new and came with a 3-year warranty. On 3/8/2007 I took a further warranty through the dealer for a further 3 years...
The MoT on my 2003 Jaguar X-Type 3.0l Sport Manual expired on Wednesday. Last week I booked it into an MoT centre in Bath and took it there on Monday. I was very confident that it would sail through -...
I've had an Astra SRI150 CDTI leased from new since February. In 5000 miles the fuel consumption has gradually worsened by about 10 per cent. I'm now averaging 43.5 mpg and I know how to drive economically;...
We paid the deposit for a car over the phone and overnight had second thoughts about whether we wanted to go ahead. We told the dealer this the next morning, but they say we will lose the deposit. We haven't...