Dealer won't repair faulty gauge - What are my rights?

My step-son purchased a second hand Alfa Romeo from a dealership two weeks ago. He paid an additional £400 for a 15 month warranty. As he was driving home he noticed the oil temperature gauge was not working....

Faulty S-MAX - What are our options?

We recently bought a 2007 S-MAX and was told it came with a three month warranty from a third party company. The dealer assured us the car was free from faults and would be fully serviced before we took...

Car park damage - Use insurance or small claims court?

My wife was used a council-owned car park recently. On returning to her car, she was alerted by a passer-by that it had just been scraped by another car, which was just leaving the car park. She chased...

Bought a car with dangerous tyres - Can I sue?

I bought a two year old BMW 640d Gran Coupe from a main dealer four weeks ago. During a routine inspection at another BMW dealership today it was pointed out that the front tyres were badly worn, one...

Surname spent incorrectly on PCN - Can I use this as the basis of an appeal?

I have just received a PCN for mistakenly driving in a bus lane whilst visiting a city. I have read the guidelines, watched the CCTV and I don't think I can get out of it. However, my surname on the PCN...

New car has broken down after 10 miles - Can we reject?

My daughter purchased a used Volkswagen Polo from a dealer today. However, on the drive home, the engine warning light came on and the engine started to run very poorly. Can she reject the car and ask...

Dashcams illegal in Austria and Luxembourg

I see you have links to discussions on and purchase of dashcams. I just had some German friends visiting, and they noticed my dashcam. They mentioned this was not permitted in Germany, so I did some...

Should the dealer replace my car's faulty clutch?

Last week I bought a 57 plate Alfa Romeo Brera from an independent dealer. Since collecting the car I've noticed that the clutch is slipping. The three month warranty will not cover the repair. Does that...

Bought a used car last week and engine management light has come on

About a week ago I bought a used car (2007 Honda CR-V) from a local car dealer. Yesterday the engine management light came on and having the car inspected at a local garage it appears there is a problem...

BMW 2 Series dual mass flywheel failure

I bought a new BMW 2 Series Active Tourer in March 2015. Now, nine months later and 5500 miles, the clutch/dual mass flywheel has failed. The deaker has blamed my driving style. I replied that my wife...