Can my girlfriend retain possession of a courtesy car until an insurance cheque clears?

My girlfriend has a been provided with a courtesy car whilst awaiting her money back on a new vehicle - the dealer in question is one of the national Volkswagen franchises who have given her numerous reasons...

Leased of his troubles

In the few months from new, my new car has been in the garage for over 2 months, of that we have been left with a small courtesy car, and some periods of having 'no car' for periods whilst the vehicle...

Undue courtesy?

My experiences regarding courtesy cars have always been where the car was provided by the accident repair company. My 87-year-old sister has recently had an incident where a van has shunted her parked...