Rejecting a used Renault Scenic

In August 2011 we purchased a used 2005 (54 plate) Renault Scenic. Since outset it has had stalling issues and has been in and out of the dealer and Renault specialist from August to now. Despite having...

Dealer attempted to raise the price of our new Touran after signing contract - what should I do?

I was today due to collect a 2010 Volkswagen Touran SE with 6000 miles on the clock from a Volkswagen dealership in Twickenham. The dealer sourced the Touran for us and gave us a price of £14,195, to which...

Is our Citroen C4's clutch judder due to the thrust bearing or the DMF?

Our 2008 Citroen Picasso C4 EGS 2.0 16v HDi has always been serviced by Citroen. We have had suffered clutch judder since we bought it in 2009 and the car was returned to the local Citroen dealer on several...

Will BMW contribute to repairing a torque converter failure on my 3 Series?

I have a four-year-old BMW 3 Series automatic on which the torque converter of the gearbox has failed and therefore I'm told that a new gearbox is required. For this to happen after four years seems a...

Is my Saab warranty still valid despite SAAB going bankrupt?

I purchased a Saab in 2010 from a Saab/Chrysler dealer in Exeter. I have been advised that even though the warranty has 14 months to run, because Saab have been declared bankrupt the warranty is cancelled....

Can I avoid having my car written off?

I have had since new a much-cherished top of the range Volvo V70 Cross Country, first registered January 1999. The car has covered 208,000 miles but looks fantastic. However I was recently involved in...

I bought a car but have since found out it has been clocked?

I bought my Audi A3 TDI from a garage in January 2012 and paid in cash. I got pulled over by the police who informed me that I wasn't the registered keeper, I rang up DVLA who confirmed it was registered...

Sold an ex-paramedics car

I bought a Volkswagen Touran from an Arnold Clark superstore over a year ago. The car has had many problems during my ownership the most recent being a failed DSG box. Luckily I'd bought a warranty from...

Consumer rights

I bought a 2 year old Corsa from a franchised Vauxhall garage last month and I have received what I would call "shocking" service levels from them. There have been a number of failings by the dealer. These...

Dealer sold a faulty car - does "sold as seen" apply?

A colleague purchased a 2007 car three months ago from an independent motor trader. Last weekend the engine fell out, causing extensive damage and leaving him out of pocket and without a car. He has asked...