Dealer didn't notify me of wheel arch damage when I bought a car - is he liable?

I recently bought an Avensis Tourer from a Toyota dealer and, when cleaning it for the first time, I noticed that the rear nearside wheel arch was dented in several places. It had not been pointed out...

What's the point of an extended warranty?

If an 'extended warranty' does not cover wear and tear replacement, then what does it cover on a 12-year-old car and is there any point in me paying for this warranty?

Why couldn't Halfords help with the battery on my 1959 Austin Healey?

As the cranking speed of my 1959 Austin Healey's starter was getting very low, I drove round to Halfords and asked them to test the battery. Their meter said ‘battery unserviceable', so I shelled out £75...

Was it necessary to test drive my car during a routine tyre inspection?

My local Porsche dealer rang me to offer a free tyre inspection on my seven-year-old 997. They collected and delivered the car for what is an approximate 12-mile round trip. No mileage was noted at collection...

My Porsche Carrera 997 is suffering from serious corrosion to the brakes - is there any recourse?

I've just had a call from the Official Porsche Centre which is servicing my 2006 997 Carrera S. They tell me that the nipples on the brake calipers are corroded to the extent that they cannot remove them...

Does Audi get things wrong from time to time?

In your reply to a question about Audi regarding oil consumption of one litre per 1,000 miles, I forgot to ask you if I can tell Audi that a well known car journalist told me, “if German car manufacturers...

Real MPG in my Focus is far lower than the manufacturer's quoted figure - why?

I bought a new Focus hatchback 1.0 EcoBoost 125 last week, lured by the 55mpg advertised by Ford and enthusiastically endorsed and claimed by the salesman. I can't get more than 43mpg, and that's on a...

Signed a sales contract for a car which can't be supplied in the agreed colour - can we void the contract?

Recently we chose a new Volkswagen from the brochure at a main dealer, as the dealer did not have in stock the model we wanted. We also chose the colour of the car from the brochure colour samples and...

Want to return a faulty Mercedes-Benz - is this agreement fair?

I purchased a 2010 Mercedes E250CDI Sport four-door from a main Mercedes-Benz dealership in Feb 2011. The car had 3500 miles on the clock. It was purchased with the aid of finance from Mercedes-Benz Financial...

Rejecting a faulty from new Mercedes-Benz M Class

From new, my now 18 months old has a gearbox fault , my Mercedes dealer has had the car several times, the last was for 4 weeks. They have admitted that they still cannot find the problem. I have told...