I recently bought an Avensis Tourer from a Toyota dealer and, when cleaning it for the first time, I noticed that the rear nearside wheel arch was dented in several places. It had not been pointed out to me when I test-drove the car. The following Monday 19th March I informed the salesman and said I wanted the wheel arch to be repaired, but he said that was not possible. I contacted the dealer again three months later and they offered me £100 as a goodwill gesture. As a guide, I took the car to another branch of the same dealership and asked for an estimate for repair of the bodywork; they quoted £518 including VAT. I again contacted the dealer who sold the car and gave him the figures, but he would not change the offer of £100. is this reasonable?