Discovered rust on my Passat - what are my legal rights?

I bought a 2009 Volkswagen Passat estate from a local dealer a couple of weeks ago. However I subsequently noticed small blisters of rust on the B pillars of both the driver's and rear passenger's doors....

Jaguar XF boot lid rubbing on bumper - is this normal?

I took receipt of a new Jaguar XF three months ago. I have covered 7000 miles and have noticed the boot lid is catching on the bumper. It has rubbed through the paint. When stationery the boot lid is approximately...

Paintwork damage - what are my rights?

I bought my car new from a dealer four years ago. However, a year ago, the paintwork started bubbling on one of the doors. The dealership looked at the car, and claimed it had been resprayed - which is...

New car preparation - is it worth the extra money?

I take delivery of my new car on 1st September. An independent vehicle detailer in my area offers a new car preparation service which includes extensive polishing and the addition of protective coatings....

Should we reject our Land Rover Discovery Sport?

My sister bought a Land Rover Discover Sport two weeks ago. She went back to the dealer yesterday to have some scratches sorted out. However, when the car came back, we found that the scratches had been...

PCP agreement - WIll I be charged extra for stone chips?

I own a BMW 4 Series. Next year my PCP agreement with BMW ends and I have been warned that I will be charged for wear and tear items, such as tiny stone chips on the bonnet. Is this correct? If so, should...

Jaguar XF has developed rust - what should I do?

My 2010 Jaguar XF has developed rust bubbling on the boot lid. Unfortinatly I was unable to get it to my local dealer until last week, which is outside the vehicle's warranty period. However, as we know,...

Removing moss from window seals

My car is left outside on a daily basis. As a result the window seals have gone green with moss growth. How can I clean this off with out damaging the bodywork?

Car park damage - Use insurance or small claims court?

My wife was used a council-owned car park recently. On returning to her car, she was alerted by a passer-by that it had just been scraped by another car, which was just leaving the car park. She chased...

How can I remove suncream stains from paintwork?

I've had difficulty removing 'finger marks' around door handles and boot lids. They look like a white sheen from one angle and a darker, greasy residue from another. I think they might be due to sweat...