My major service included a visual wheel alignment check, surely this cannot be accurate?

After its recent service my SEAT main dealer commented that one tyre was wearing more than others. I queried whether this could be a wheel alignment issue, they said yes and suggested I get it checked....

My Suzuki Swift Sport has been called in for a software update, what is this?

My 23 plate Swift Sport has been called in for as I understand a software update, what's this all about? Secondly reading about new cars, there is no mention of an upgrade of a Swift Sport 2023 / 2024...

My daughter bought a car with sat nav but it's missing the SD card, can I ask the dealer to pay for this?

My daughter has bought a secondhand Mercedes A-Class and subsequently discovered there is no SD card for the sat nav. Does she have any rights for the garage seller to pick this cost up? What kind of...

When is the best time to trade in a car?

I'm planning to trade in my Volvo XC60 for a used XC40 from a Volvo dealer. At the moment, there are only a few available that meet my criteria. In your view, would it be better to wait until the end...

I'm rejecting a car but the dealer is deducting £2000 for loss of value, is this fair?

I purchased a BMW X3 2019 model in Jan 2023 and it has developed issues with its brake discs. I have given the dealer four opportunities to repair but they have not been able to. I have now rejected...

My SEAT has both cambelt and AdBlue problems, but SEAT won't honour my service plan

My SEAT Ateca 1.6 diesel has under 50,000 miles and is 4 1/2 years old (first registered January 2019). It is at my local Seat workshop for an investigation into an unusual noise coming from the engine...

I'm selling my 2017 Toyota Auris Estate, what's the best way to get a good deal?

I was offered a deal with my local Toyota dealer to p/ex my Toyota Auris 2017 (67) Hybrid Estate for a 2018 Yaris Design £13,800 (ticks all the boxes) but it has not worked out for me. Two months ago...

The pre-sale service on my new car was not carried out, can Trading Standards help?

I bought a Honda HRV from a dealer who said he will give the car a full service and stamped the service book accordingly pre sale. Having got the car home I found out no such service has been done at all....

I can't swap my service plan to my new car, is this fair?

After 18 months I tried to swap my service plan to new Kia Picanto, but I was told by Emac that Kia won't allow it. Apparently the service plan has to stop with that car but no one told me. Is this legal...

Is Toyota going to introduce direct sales to customers?

When are Toyota planning to introduce direct sales to customers?