Most recently answered consumer rights questions
I bought a used car from a garage and three days later the clutch blew out. They offered to fit a new clutch but at my expense. Should I be paying for the clutch?
My friend bought a car from a dealer and within a week it needs a new clutch. He's reported this to the dealer and they have basically said the car was sold as seen, so hard luck. I'm sure I've read something...
I purchased a 2018 BMW convertible from a BMW dealership with 4000 miles on the clock. The car has been back to the dealership on five occasions for a water leak in the boot area and also in the driver's...
Is a dealer allowed to sell a car knowing there's no service book and not informing the buyer of this fact? Also, would they be duty-bound to inform the buyer that the car has been repaired?
I bought a 2016 Volkswagen Tiguan two years ago. We have had snow today so it's the first bad road conditions since I bought the vehicle. The four-wheel-drive system doesn't work though! Upon checking...
I bought a vehicle two weeks ago. I did the full Hpi check and sent the logbook off to put it in my name as I’m the new owner of the vehicle. I received a letter from DVLA saying it's not going to issue...
I very recently purchased a 1-year-old BMW M135I from a BMW main dealer. Although I really like the car, I find the driving seat very hard which results in backache that I will find hard to live with over...
I bought a car but on collection but it was not in good condition. The transaction was done a few days ago. Can I return the car and get my money back?
I sold my Cat C car and was honest about it. I have the written transcript. The buyer asked if her mechanic could check the car over and I agreed. I said it was a good idea to be completely sure. She didn't...
Every car I've bought in the past from a dealer has been taken for a test drive, to get used to the size of the vehicle or simply to make sure it sounded and drove okay. Buying direct to home seems to...
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