A car is worn

I have always understood you to say that a car dealer must offer a 6-month warranty with a used car. However in Motoring Telegraph on 27 March you advised an owner that since he only paid a dealer £500...

On the level

My daughter has a Mazda 6TS2, purchased in April 2008. It has just been in to the local Mazda main dealer have a few faults fixed under warranty one door lock not working, shuddering when braking (they...

Flashed in the pan

I own a 2.0 170 TDI PD with DPF and on our web site Seatcupra.net and other VAG web sites we are getting news of the franchised dealers reflashing the ECUs to a lower PS (about 155) so the reliability...

Do you know of a good used car showroom near Long Ditton?

My daughter lives in Long Ditton and is learning to drive. She will purchase a small used car up to around £5000, and to give her some idea of what is available I will take her round the Available Car...

Does my 2005 Volkswagen Polo really need a cam belt change at 40,000 miles?

We purchased our current Volkswagen Polo from a main dealer four years ago and at the same time bought an annual service cover for £14/month for three years. This expired and our first full service for...

Why didn't this dealer provide RAC membership with a car he sold, as promised?

My daughter recently bought a car from a dealer. At the same time she paid for RAC breakdown cover. About six weeks later the car lights were left on and the battery flattened. My daughter called the RAC...

Jag son crown

I'd like to recommend Marshalls Jaguar in Peterborough. They've helped me care for my XK8 since the dealership I bought it from closed down. Service and customer focus is really good. I feel properly informed...

I've bought a BMW 335i privately which has a faulty turbo - can I claim from my new BMW warranty?

I've just bought a 2007 BMW 335i from a private seller - sold as seen. I took out a full BMW warranty on the car on the same date. I recently noticed a rattling noise coming from under the car. Thinking...

A member of the Good Garage Scheme repaired my Nissan Patrol's head gasket but it's failed again - do I have any redress?

I have a Nissan Patrol 2004 GR 3.0 diesel. During January 2010 (six months ago, just) it had a head gasket failure at 130,000 miles, and was repaired by an independent garage (a member of the Good Garage...

We got a refund for our clocked car but the cheque for our old car has bounced - what do we do?

We recently bought a car from a dealer only to find it had been clocked. The dealer issued a refund although we are still waiting to receive the tax money back. We also sold him our dead car for £350 and...