Most recently answered legal and consumer advice questions

I bought an eight month old car that developed a problem. The dealer fixed the issue, but I feel that I cannot trust the car now. Do I have a right to return the car, which I have only had three weeks?

Our vehicle is a Volkswagen Caravelle DSG with over 70,000 miles on the clock. The problem appears to be the EGR cooler corrodes internally, producing aluminium oxides, and this then passes into the intake...

I own a 2014 Audi A3 1.8 TFSI saloon. The car takes ages to warm up in the mornings and I don’t usually get any hot or warm air into the cabin until 15 minutes after start-up. The car is under warranty...

I recently purchased a new Mercedes-Benz GLC Coupe AMG Line; however, I have noticed a judder when turning or reversing the car on full steering lock. The dealer says they have had four GLCs in this week...

I have a Nissan Terrano. I believe its towing weight is about 2900kg and I'm thinking of getting a new trailer, with a gross weight of 3500kg. The unladen weight is about 1900kg and my horse weighs about...

Three weeks ago my wife's car, a 2003 plate Range Rover LPG, was hit outside our house by a drunk driver. The driver was arrested and charged.
We have gone through our insurance who have provided a hire...

Can you clarify the situation regarding DPFs? What would happen if a used car was bought from a dealership and subsequently (after two years) found that the DPF had been removed? Could the dealership...

Six months after buying a used car with a new MoT; I have found that it should not have passed due to missing plates that protect the sills. Where do I stand legally in getting compensation, so I can pay...

I need to buy an automatic car, as a runabout, to keep in Spain (probably for £4K - £5K). I'm aware that cars in Spain are more expensive, so would it be better to purchase a left hand drive car here in...

I have a 2012 Honda Civic with 25,000 miles on the clock. The other day I went to my car only to find that it had rolled down my drive and into my garage door. I obviously thought I had forgotten to put...